Alonso Flores Gonzalez
Los Banos,CA
Summary
Results-driven Assistant Manager with a proven track record at Walmart. Consistently enhances customer satisfaction and streamlines operations for optimal efficiency. Proficient in staff supervision and development, dedicated to fostering team motivation and leveraging product knowledge to drive sales growth. Skilled in money handling and forklift operation, leading to significant improvements in inventory management and employee performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
Walmart
08.2018 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Mentored team members to enhance professional development and accountability in workplace.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
General Laborer
Taylor Farms
01.2018 - 08.2018
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
- Notified supervisors of defective equipment or material.
- Performed quality checks on products and materials to identify any defects.
Education
Salinas High School
Salinas, CA08.2017
Skills
- Manage Operation And P&L to exceed prior year profits and growth
- Managing and leading an efficient and diverse team in a 80M store
- Product and service knowledge
- Developed Talent
- Staff Training and Development
- Staff Supervision
- Forklift Operation
Certification
California food handler certified
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Assistant Manager
Walmart
08.2018 - Current
General Laborer
Taylor Farms
01.2018 - 08.2018
Salinas High School
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