Alonzo Barnes
United States Naval Service
Draper,UT
6
years of professional experience
Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. 5 years of progressive IT experience.
Work History
Information Systems Technician
6 Years- Used ticketing systems to manage and process support actions and requests.
- Performed tests of functionality, security, and performance of different workstations and devices.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Attended regular client meetings to report project progress and address questions.
- Managed high levels of call flow and responded to system technical support needs.
- Worked with Microsoft and Red Hat Linux operating systems.
Education
High School Diploma
during my time at AMES my focus in education has been directed toward the Information technologies field.
- Robotics team Member
Skills
Network Administration
User Experience
Hardware and Software Maintenance
End-User Support
System Administration
VMware and Oracle (VM)
Affiliations
- Robotics state competitions.
Timeline
Information Systems Technician
United States Naval Service
02.2017 - 02.2023Read More
Academy of Math, Engineering And Science, University of Utah
High School Diploma
Read More