Alonzo Deleon
Los Lunas,NM
Summary
Results-driven with a strong focus on operational efficiency and customer satisfaction. Skilled in policy implementation and budget management, leading high-performing teams to achieve measurable goals and ensure compliance with safety and regulations.
Overview
5
5
years of professional experience
Work History
Manager
Buffalo Wild Wings
Los Lunas, NM
08.2020 - Current
- Lead, trained, and supported a high-performing team by scheduling effectively, providing ongoing coaching, resolving conflict and fostering a positive, professional work environment.
- Developed and enforced standard operating procedures, ensuring compliance with health regulations.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Developed a strong company culture focused on employee engagement, communication, collaboration, and continuous learning opportunities.
Education
High School Diploma -
Valencia High School
Los Lunas, NMSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Task delegation
- Goal setting
- Policy implementation
- Multitasking
- Managing operations and efficiency
- Work Planning and Prioritization
Timeline
Manager
Buffalo Wild Wings
08.2020 - Current
High School Diploma -
Valencia High School