Alonzo Garza
Albuquerque
Summary
Dynamic mail handling professional with extensive experience at USPS, excelling in mail sorting and package tracking. Proven ability to enhance workflow efficiency through effective inventory management and exceptional customer service. Recognized for ensuring safety compliance and training new employees, contributing to a high-performing team environment.
Overview
17
17
years of professional experience
Work History
Mail Handler
USPS
Albuquerque
03.2023 - Current
- Sorted incoming mail and packages for efficient distribution.
- Operated mail processing equipment to prepare items for delivery.
- Handled customer inquiries regarding mail services and procedures.
- Collaborated with team members to maintain workflow efficiency.
- Monitored inventory of supplies for mail handling operations.
- Assisted in training new employees on standard operating procedures.
- Ensured compliance with safety protocols in the workplace.
Mail Carrier
USPS
Albuquerque
02.2014 - 03.2023
- Sorted and organized mail for efficient delivery across assigned routes.
- Delivered mail and packages to residential and commercial addresses daily.
- Operated postal delivery vehicles safely while adhering to traffic regulations.
- Collected outgoing mail from designated drop-off points throughout the route.
- Interacted with customers to answer inquiries and resolve delivery issues.
- Maintained accurate records of deliveries, pickups, and customer requests.
- Conducted routine vehicle inspections to ensure safe operation during deliveries.
- Collaborated with team members to streamline delivery processes and improve efficiency.
- Provided friendly customer service at all times while delivering mail.
- Scanned packages for delivery tracking.
- Assisted other carriers with their routes as needed during peak periods.
- Sorted mail to be delivered according to route and customer address.
US Navy
US Navy
11.2008 - 02.2011
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
High School Diploma -
Albuquerque High
Albuquerque06-2008
Skills
- Mail sorting
- Package tracking
- Equipment operation
- Inventory management
- Safety compliance
- Customer service
Timeline
Mail Handler
USPS
03.2023 - Current
Mail Carrier
USPS
02.2014 - 03.2023
US Navy
US Navy
11.2008 - 02.2011
High School Diploma -
Albuquerque High
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