Alonzo Ray
Fayetteville ,NC
Summary
Customer-focused professional with hands-on experience in checkout, front-of-house service, clerical support, and event coordination. Known for accurate POS transactions, guest issue resolution, and steady support during busy shifts, with a growing Business Administration background that supports admin and operations work.
Overview
3
3
years of professional experience
Work History
Host
Nona Sushi
Fayetteville, NC
10.2025 - Current
- Greeted and seated guests to optimize table turnover and enhance customer experience.
- Coordinated reservations and collaborated with servers to improve operational workflow.
- Addressed customer inquiries and resolved issues to ensure satisfaction.
- Assembled online orders accurately and efficiently for timely handoff to guests or delivery drivers.
- Operated point-of-sale system to process orders, manage payments, and troubleshoot system issues.
Smoothie Barista
Beet Social Cafe
Brooklyn, NY
07.2025 - 08.2025
- Prepared and served high-quality smoothies and specialty beverages, elevating customer experience through meticulous presentation.
- Delivered exceptional customer service and promoted menu items, driving sales growth.
- Ensured cleanliness and organization of workstations, upholding health standards.
Event Organizer
Shoot for the Stars
Brooklyn, NY
12.2024 - 04.2025
- Coordinated logistics for community events, optimizing scheduling, vendor management, and guest services quality.
- Managed on-site operations to ensure seamless event execution and enhance attendee satisfaction.
- Developed promotional materials and streamlined event communications to boost audience engagement.
Graphic Designer
Project Echo
Brooklyn, NY
11.2024 - 02.2025
- Designed digital and print materials for marketing campaigns, strengthening brand identity.
- Produced engaging visuals using design software, consistently delivering projects on time.
- Collaborated with project teams to develop innovative solutions aligned with client goals.
Clerical Aid
Hebnnew Educational Society
Brooklyn, NY
12.2023 - 04.2024
- Coordinated scheduling, managed correspondence, and maintained records to enhance staff efficiency and streamline operations.
- Executed administrative tasks, including filing, data entry, and document preparation, to support seamless office operations.
- Maintained accurate records and facilitated timely communication to improve program operations.
Checkout Advocate
Target
Brooklyn, NY
06.2026 - Current
- Provided efficient checkout service and resolved customer concerns with professionalism.
- Operated POS systems accurately while ensuring a clean, organized front-end area for optimal customer experience.
- Promoted store loyalty programs, facilitating customer engagement and enhancing transaction efficiency.
- Collaborated with team members to streamline checkout processes, improving speed and customer satisfaction.
- Supported team during peak hours, ensuring seamless operations and positive customer experiences. to ensure efficient workflow. during high-traffic periods.
- Followed safety and loss prevention procedures to maintain secure operations.
Education
Bachelor of Science - Business Administration
Fayetteville State University
Fayetteville, NC10-2026
High School Diploma -
Cultural Academy for the Arts and Science
Brooklyn, NY06-2025
Skills
- Customer service & client relations
- POS software
- Guest seating management
- Front of house organization
- Event coordination
- Menu promotion strategies
- Effective multitasking
- Time management
- Task prioritization
- Administrative support
- Data entry & documentation
- Digital literacy
- Microsoft Excel
- Problem-solving
- Supply chain coordination
Timeline
Checkout Advocate
Target
06.2026 - Current
Host
Nona Sushi
10.2025 - Current
Smoothie Barista
Beet Social Cafe
07.2025 - 08.2025
Event Organizer
Shoot for the Stars
12.2024 - 04.2025
Graphic Designer
Project Echo
11.2024 - 02.2025
Clerical Aid
Hebnnew Educational Society
12.2023 - 04.2024
Bachelor of Science - Business Administration
Fayetteville State University
High School Diploma -
Cultural Academy for the Arts and Science