ALONZO SMITH
Jackson,MS
Summary
Diligent and reliable worker successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Associate
The Home Depot
06.2014 - Current
- Separate, stock, and organize merchandise
- Offer superior customer service to ensure steady relationships and sustain company's values
- Assist with loading products on customer's vehicles
- Drive company's vehicle to deliver products to achieve satisfaction
- Multiple forklift equipment operation
- Follow all loss prevention policies and procedures
- Execute daily stock maintenance: all products are signed, displayed, lit and clean.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Team Leader
Fastenal
06.2020 - 03.2024
- Receive shipments and sign paperwork upon receipt
- Unload packages from incoming trucks
- Verify packages according to order and invoices (quantity, quality, price etc.)
- Assume responsibility for returning unsatisfactory shipments or receiving replacements
- Ensure invoices are signed and paid for satisfactory deliveries
- Maintain accurate records and assist in inventory control.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Operated material handling equipment to move pallets of merchandise from receiving area to storage locations.
Forklift Operator
R+L Carriers
03.2020 - 06.2020
- Unload materials and merchandise from incoming vehicles and stack them to assigned places
- Locate and move stock of products to pallets or crates for storage or shipment
- Identify damages and report shortages or quality deficiencies
- Transport raw materials to production workstations
- Inspect machinery to determine the need for repairs and guarantee safety by performing regular maintenance
- Keep updated records of inventory and activity logs
- Comply with company policies and legal guidelines
- Help maintain a safe and orderly environment of the facilities.
Receiving Supervisor
Sam's Club
06.2011 - 04.2020
- Exhibit exceptional organization skills by properly showcasing merchandise according to company's policy
- Actively listens to customers' concerns and effectively respond to their inquiries
- Has 8 years of experience of driving the forklift to ensure that products are unloaded, items are stocked and organized on the sales floor in a timely manner
- Push, pull, and/or lift up to 50 pounds of merchandise daily and assist other associates when handling heavy products
- Supervised employees, manages operation, and monitored incoming products to offer improvement within the company
- Responsible for managing all aspects of the assigned department
- Maintain an orderly and neat stock and receiving area
- Ability to establish and maintain an effective working relationship with the public and other employees.
Merchandiser
Sara Lee
03.2018 - 11.2019
- Stock bread in selective stores
- Set display and build pods to maximize purchases
- Effectively use time management skills to delegate task in a timely manner
- Creating visually engaging product arrangements
- Practicing safe work procedures at all times
- Strong listening, presentation and decision making skills
- Maintain appropriate product levels in the bread aisle and display locations throughout the store
- Maintain clean and organized back-room inventory of product.
Education
Associate in Air Conditioning and Refrigeration -
Hinds Community College
Raymond, MS05.2012
High School Diploma -
Humphreys County High School
Belzoni, MS05.2010
Skills
- Pallet Jack
- Merchandising
- Shipping & Receiving
- Time Management
- HVAC licenses
- Forklift Certification & Instructor
- Welding certification
- Warehouse Operations
- Product Management
Certification
- Forklift Certification & Instructor, 06/2011, Present
- Welding certification, 04/2010, Present
Timeline
Team Leader
Fastenal
06.2020 - 03.2024
Forklift Operator
R+L Carriers
03.2020 - 06.2020
Merchandiser
Sara Lee
03.2018 - 11.2019
Sales Associate
The Home Depot
06.2014 - Current
Receiving Supervisor
Sam's Club
06.2011 - 04.2020
Associate in Air Conditioning and Refrigeration -
Hinds Community College
High School Diploma -
Humphreys County High School