Customer Service Representative
Elsie's Smoothie Shack and Elsie's Ice Cream
La'ie, HI
05.2020 - 08.2020
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Processed customer orders efficiently to ensure timely delivery and accuracy.
- Trained new staff members to enhance their skills and integrate them into the team.
- Maintained cleanliness and organization throughout the workplace to promote a safe environment.
- Managed customer inquiries effectively, resolving issues, and providing support to enhance satisfaction.
- Developed extensive product knowledge to assist customers, and provide informed recommendations.
