Alora R Garcia
Santa Fe,TX
Summary
Personable and customer-focused with flair for creating positive dining experiences. Possesses strong understanding of menu knowledge and food safety practices, coupled with excellent communication and multitasking skills. Dedicated to providing outstanding service and ensuring guest satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
Anchor Bar
620 Harvey Rd, College Station, TX 77840
09.2024 - 02.2025
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Proved successful working within tight deadlines and a fast-paced environment.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Wait Staff Member
Lagoonfest Texas
12600 Crystal View Blvd, Texas City, TX 77568
06.2024 - 09.2024
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Answered customers' questions, recommended items, and recorded order information.
Waitress
Bay Oaks Country Club
14545 Bay Oaks Blvd, Houston, TX 77059
07.2023 - 06.2024
- Upheld strict cleanliness standards, adhering to food safety guidelines and maintaining an immaculate dining area.
- Adhered to all company policies and procedures while consistently delivering high-quality service experiences for every guest interaction.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Associate's Degree - Economics
Blinn College
16000 SH-6, Santa Fe, TX 7751705-2027
High School Diploma -
Santa Fe High School
16000 SH-6 Santa Fe, TX 7751705-2023
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Safe food handling
- Point of sale operation
- Menu recommendations
- Service prioritization
Certification
Food Handler Certification
& TABC Certified
Timeline
Waitress
Anchor Bar
09.2024 - 02.2025
Wait Staff Member
Lagoonfest Texas
06.2024 - 09.2024
Waitress
Bay Oaks Country Club
07.2023 - 06.2024
Associate's Degree - Economics
Blinn College
High School Diploma -
Santa Fe High School