Alosia K. Ezuma
Brooklyn,NY
Summary
High-energy Lead Teacher focused on improving teaching strategies and student understanding of material. Eager to help struggling students excel. Skilled at turning behavioral issues around into productive and happy pupils. Early Childhood Educator devoted to successfully preparing children for a full educational career. Committed to teaching students good studying habits at young ages. Attends professional development seminars, faculty meetings and parent-teacher conferences to remain connected to the needs of children and parents.
Overview
9
9
years of professional experience
Work History
Administrative Assistant / Onboarding
Path 2 Potential ABA
09.2022 - Current
- Responsible for supporting the Operations Manager with daily administrative duties as well as new hire onboarding
- Conduct background checks of new hires and upload all new employees into the company databases
- Create new employee emails to introduce the employee to their team and department
- Handle payroll and timesheets submissions, ensuring accuracy of time submitted versus payment amounts, followed by uploading to the new ADP database
- Monitor and create employee portal access and passwords
- Communicate with various insurance providers to work collaboratively towards employees goals
Patient Care Coordinator
Interventional Medical Consultants
01.2021 - 03.2023
- Maintain accountability for scheduling evaluations and procedures for patients, while serving as a Patient Care
- Coordinator for Interventional Medical Consultants
- Enhance the patient journey by communicating with patients as the first point of contact while monitoring and adjusting care plans to coordination with clinicians and other medical staff
- Collaborate with patients, doctors, and staff, while assessing medical charts and promoting high levels of communication
- Establish a strong work network by building professional relationships with physicians and fellow employees
- Coordinate levels of care for patients seeking substance abuse treatment and submit confidential medical requests
- Champion engagement by distilling complex information into easy-to-understand terms for medical laypersons
- Cultivate an atmosphere of continuous improvement by suggesting enhancements and presenting actionable scenarios
Patient Services Team Lead
Medical Imaging of Manhattan
01.2017 - 12.2020
- Empowered 5 employees by training and coaching them to meet quality customer service standards
- Enhanced the patient journey by greeting and registering patients, as well as performed insurance verification and payment processing to ensure smooth business operations
- Coordinated services with back office and vendors, including referrals, image reviews, film creation, and specimen requests, followed by entering, compiling, and maintaining records and reports
- Improved revenue and referrals by 25% by encouraging current clients to write reviews on their experiences and services
- Received the Employee of the Month (Sept 2019)
Educational Assistant
Board of Education | NY
01.2015 - 01.2017
- Facilitated comprehensive school improvement by supporting activities that contributed to enhanced instructional programming and overall effectiveness
- Provided support to help students with special needs learn and grow.
- Liaised between teachers and students to augment instructional materials while spearheading and resolving issues
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Education
Bachelor of Science - Marriage & Family Counseling
Institute of Language & Clerical Studies
Associate of Arts - Liberal Arts
KingsBorough Community College
Brooklyn, NYMBA - Early Childhood Education
American College of Education
Indianapolis, IN12.2024
Skills
- SKILLS & COMPETENCIES
- Office Management
- Healthcare Administration
- Patient Support Services
- Customer Satisfaction
- Program Management
- Staff Training & Development
- Parent-Teacher Collaboration
- Safety Awareness
- Staff Development
- Observations and Assessments
- Family Involvement
Timeline
Administrative Assistant / Onboarding
Path 2 Potential ABA
09.2022 - Current
Patient Care Coordinator
Interventional Medical Consultants
01.2021 - 03.2023
Patient Services Team Lead
Medical Imaging of Manhattan
01.2017 - 12.2020
Educational Assistant
Board of Education | NY
01.2015 - 01.2017
Bachelor of Science - Marriage & Family Counseling
Institute of Language & Clerical Studies
Associate of Arts - Liberal Arts
KingsBorough Community College
MBA - Early Childhood Education
American College of Education
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