Alpha Bah
Relocating To NYC
Summary
Hardworking and focused administrative professional offering excellent communication, planning and prioritization skills demonstrated through 4 years of experience. With a proven track record of maintaining efficient office operations, expertise in scheduling and coordinating meetings, and managing travel arrangements. As well as being very responsible, punctual and a productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Baltimore County Bar Association
Towson, MD
10.2023 - Current
- Cultivated strong relationships with courthouse personnel, legal professionals, and community members through active engagement in local events and professional organizations.
- Screened phone calls to effectively handle less important inquiries and keep senior staff free for more important matters.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Entered invoices requiring payment and disbursed amounts via check, electronic payment or money order.
- Assisted in marketing efforts to promote the lawyer referral service to the community. Collaborate with the marketing team to develop promotional materials and strategies.
Administrative Assistant
Frost Law
Annapolis, MD
01.2022 - Current
- Scheduled client appointments and managed complex schedules for 20 attorneys and travel arrangements for executives and team members.
- Handled high volumes of incoming calls professionally while directing inquiries to appropriate personnel within the firm.
- Helped with intake of new clients and materials by setting up files and documenting important information.
- Processed payment via telephone and in person with focus on accuracy and efficiency as well as maintaining accurate records of customer payments.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
Education
Bachelor of Science - Legal Studies
Towson University
Towson, MD12.2023
Skills
- Client Communication
- Travel Arrangements
- Data Entry
- Database Management (Clio, Hubspot, Member Central, Adobe)
- Fast Learner
- Client Billing
Certification
Microsoft Office Specialist (MOS)
Timeline
Administrative Assistant
Baltimore County Bar Association
10.2023 - Current
Administrative Assistant
Frost Law
01.2022 - Current
Bachelor of Science - Legal Studies
Towson University