Alpha Bah
Relocating To NYC
Summary
Hardworking and focused administrative professional offering excellent communication, planning and prioritization skills demonstrated through 4 years of experience. With a proven track record of maintaining efficient office operations, expertise in scheduling and coordinating meetings, and managing travel arrangements. As well as being very responsible, punctual and a productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Baltimore County Bar Association
10.2023 - Current
- Cultivated strong relationships with courthouse personnel, legal professionals, and community members through active engagement in local events and professional organizations.
- Screened phone calls to effectively handle less important inquiries and keep senior staff free for more important matters.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Entered invoices requiring payment and disbursed amounts via check, electronic payment or money order.
- Assisted in marketing efforts to promote the lawyer referral service to the community. Collaborate with the marketing team to develop promotional materials and strategies.
Administrative Assistant
Frost Law
01.2022 - Current
- Scheduled client appointments and managed complex schedules for 20 attorneys and travel arrangements for executives and team members.
- Handled high volumes of incoming calls professionally while directing inquiries to appropriate personnel within the firm.
- Helped with intake of new clients and materials by setting up files and documenting important information.
- Processed payment via telephone and in person with focus on accuracy and efficiency as well as maintaining accurate records of customer payments.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
Education
Bachelor of Science - Legal Studies
Towson University
Towson, MD12.2023
Skills
- Client Communication
- Travel Arrangements
- Data Entry
- Database Management (Clio, Hubspot, Member Central, Adobe)
- Fast Learner
- Client Billing
Certification
Microsoft Office Specialist (MOS)
Timeline
Administrative Assistant
Baltimore County Bar Association
10.2023 - Current
Administrative Assistant
Frost Law
01.2022 - Current
Bachelor of Science - Legal Studies
Towson University
Microsoft Office Specialist (MOS)
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