Alpha Diallo
Reynoldsburg
Summary
Caregiver with a background in hospitality and warehouse settings, bringing valuable experience in maintaining cleanliness and enhancing customer satisfaction. Skilled in key management, shipment preparation, and training new staff, demonstrating a strong commitment to creating secure and welcoming environments. Dedicated to applying these skills to provide compassionate care and support to individuals in need.
Overview
1
1
Certification
10
10
years of post-secondary education
13
13
years of professional experience
Work History
Direct support professional
Ultimate care
07.2021 - Current
- Provided compassionate care to individuals with diverse needs, fostering independence and enhancing quality of life through tailored support strategies.
- Implemented goal-oriented care plans, tracked progress, and adapted approaches to achieve improvements in clients' daily living skills.
- Assisted clients with daily living activities and personal care needs.
- Supported individuals in developing life skills and achieving personal goals.
- Collaborated with healthcare teams to implement individualized care plans.
Home cordinator
Good samaritan
Reynoldsburg
03.2016 - Current
- Assessed client needs to develop tailored care plans that address specific health requirements.
- Assessing the needs of clients to develop individualized care plans.
- Acting as the main point of contact for clients and their families regarding care concerns, changes in condition, or scheduling adjustments.
- Updated families on significant changes in client's health or well-being to ensure informed decision-making.
Network Technician
ETI S.A
Bonaire, Guinea
07.2018 - 03.2021
- Troubleshot connectivity issues to maintain uninterrupted network service.
- Monitored network traffic for security breaches and performance bottlenecks.
- Installed and configured network equipment to ensure optimal performance.
- Collaborated with team members to implement network upgrades and improvements.
- Provided technical support to users regarding network-related inquiries.
Security
G4S security
Columbus
03.2014 - 06.2018
- Maintained cleanliness in public areas, fostering a welcoming environment for guests.
- Managed laundry services, following care instructions for optimal results.
- Rearranged furniture to facilitate thorough cleaning, improving room hygiene.
- Efficiently manage laundry services, adhering to care instructions for optimal results.
- Rearrange furniture to ensure thorough cleaning, enhancing room hygiene.
Picker Packer
Gap inc
Columbus, OH
02.2014 - 10.2016
- Prepared orders for shipment by tagging boxes, inserting paperwork, and scanning barcodes, ensuring accurate tracking and timely dispatch.
- Scanned packages and boxes prior to loading, verifying shipment readiness and reducing potential errors.
- Prepared orders for shipment by tagging boxes, inserting associated paperwork, and scanning barcodes to upload package data to the tracking system.
- Trained new employees on warehouse protocols and provided task-related support, facilitating quicker adjustment to job roles.
- Trained new employees on warehouse protocols and answered task-related questions to assist with job role adjustment.
Education
Diploma - Medical Billing And Coding
Everest College
Columbus , OH 04.2016 - 05.2026
Associate degree -
Columbus State Community College
ColumbusSkills
- Care coordination
- Crisis intervention
- Client advocacy
- Customer satisfaction
- Interpersonal communication
- Shipment management
- Barcode scanning
- Interpersonal communication
- Interpersonal communication
Certification
Medical Billing & Coding, 02/01/18, Medical coding involves translating healthcare services, procedures, diagnoses, and medical equipment into universally accepted alphanumeric codes. These codes are based on standardized coding systems.
Languages
- French
- English
Timeline
Direct support professional
Ultimate care
07.2021 - Current
Network Technician
ETI S.A
07.2018 - 03.2021
Diploma - Medical Billing And Coding
Everest College
04.2016 - 05.2026
Home cordinator
Good samaritan
03.2016 - Current
Security
G4S security
03.2014 - 06.2018
Picker Packer
Gap inc
02.2014 - 10.2016
Associate degree -
Columbus State Community College