Alphi Kuriakose

• Delivered for providing accurate and timely clinical and scientific information to internal and external stakeholders, supporting the appropriate use of products and services. Stayed up-to-date on disease state management, emerging therapies, and the competitive landscape. Played a key role in clinical research focused on proteogenomics and the role it plays in the diagnosis and treatment of breast cancer.
• Assisted with designing and implementing patient-centric navigation protocols that guide individuals from diagnosis through treatment treatment or testing.
• Served as the escalation point for complex patient cases, ensuring timely resolution of access, education, or coordination issues
• Collaborated with internal teams (e.g., medical affairs, operations, customer support) to ensure alignment with clinical workflows and patient outcomes.
• Monitored KPIs and service metrics (e.g., patient satisfaction, turnaround time, and retention), and implement quality improvement initiatives.
• Engaged with external partners such as healthcare providers, advocacy groups, and payers to facilitate comprehensive patient support.
• Ensured compliance with HIPAA, GCP, and other regulatory standards related to patient data and communication.
• Organized and planned educational initiative Updates on Advanced Breast Cancer: Local Management and other New Perspectives between MD Anderson and Baylor College of Medicine.
• Recruited and consented over 530 patients for clinical research trials. Highest patient enrollment numbers out of all clinical research coordinators/sites nationwide for Tempus Priority as well as the highest patient enrollment numbers for Baylor College of Medicine's Breast Center’s tissue banking study.
• Implemented innovative patient recruitment strategies that led to a 30% increase in enrollment rates across multiple studies, exceeding targeted enrollment goals within the institution.
• Proven lead experience with ability to build and scale patient support programs.
• Strong interpersonal and communication skills with a patient-first mindset.
• Familiarity with CRM systems, EHR platforms, and digital engagement tools.
• Developed and conducted comprehensive training programs for over 25 clinical staff members which led to improvement in overall performance and adherence to departmental goals.
• Built productive partnerships with contract research organizations (CROs), industry sponsors and external stakeholders by leading monthly presentations on institutional updates, study metrics and troubleshooting operational challenges.

· Collaborated with multidisciplinary oncologists (Breast, Thoracic/Head & Neck, Genitourinary, Melanoma, Gynecologic, Gastrointestinal Medical Oncology, Leukemia, and Lymphoma/Myeloma, Interventional Radiology) for various operational activities on sponsored trials as well as correlative studies for investigator-initiated trials.

· Served as primary point of contact for operational management (start-up, accrual and close-out) of five phase I/II oncology trials per FDA, GCP and ICH guidelines demonstrating in-depth knowledge of clinical trials.

· Presented weekly safety review updates to sponsors & CROs, authored protocol annual review reports, cohort summaries, IRB continuing review reports and Grand Rounds presentations.

· Designed and conducted protocol specific training for physicians, laboratory technicians, nurses and data coordinators, mentored new clinical coordinators on departmental policies and general practices of clinical research.

· Built productive partnerships with contract research organizations (CROs), industry sponsors and external stakeholders by leading monthly presentations on institutional updates, study metrics and troubleshooting operational challenges.

· Reported adverse events to sponsor’s Drug Safety and Public Health department and other internal departments as appropriate per required guidelines.

· Maintained complex records and regulatory documents and records for research studies.

· Coordinated activities including study visits related to initiation and conduction of clinical trials.

· Prepared clinical tele-conference notes and minutes weekly for sponsor and clinical staff to discuss trial status, conduct, patient enrollment and safety.

· Developed and maintained a processing and tracking system for all protocol related pharmacokinetic and correlative studies including protocol calendars.

· Collaborated with database administrator and statistician to create study specific databases and requested reports.