Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alphonse Ntegerejimana

Indianapolis,IN

Summary

Dedicated Direct Support Professional with extensive experience at Golden Group Home services , skilled in individualized support planning and compassionate caregiving. Proven ability to enhance client independence through effective goal setting and community integration initiatives. Strong relationship-building skills foster trust and collaboration, ensuring optimal care and well-being for individuals with disabilities.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Quality Care Access
01.2025 - Current
  • Assisted in implementing safety protocols to ensure a secure working environment.
  • Supported team members with daily operational tasks and workflow management.
  • Learned to operate essential tools and machinery effectively for production efficiency.
  • Collaborated with colleagues to maintain cleanliness and organization of workspaces.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Assisted disabled clients to support independence and well-being.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
  • Transported clients to medical and dental appointments to provide support.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
  • Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
  • Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
  • Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
  • Organized recreational events that encouraged relationship building among clients and increased their sense of belonging within the group home setting.
  • Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
  • Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
  • Established strong relationships with local community resources to connect clients with additional supports as needed.
  • Implemented behavior management plans to address challenging behaviors, promoting safe environment for all.
  • Adapted activities and support strategies to meet changing needs of clients, demonstrating flexibility and creativity.
  • Liaised with healthcare professionals to coordinate care, ensuring comprehensive support for clients.
  • Monitored and reported changes in clients' health and well-being, enabling timely interventions.
  • Facilitated community integration for clients, enriching their social networks and life experiences.
  • Enhanced communication skills of non-verbal clients using alternative communication devices.
  • Administered medication under supervision, ensuring adherence to healthcare plans.
  • Trained new staff on best practices in direct support, elevating overall quality of care provided.
  • Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
  • Developed strong rapport with clients, facilitating trust-based relationship for effective support.
  • Organized and participated in recreational activities, contributing to vibrant community life for residents.
  • Advocated for clients' needs and rights in various settings, enhancing their quality of life.
  • Managed crisis situations effectively, maintaining calm and ensuring safety of clients and staff.
  • Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.
  • Coordinated with families and other caregivers, ensuring cohesive approach to client support.
  • Provided emotional and practical support to individuals, fostering positive and supportive living environment.
  • Assisted with personal care tasks, respecting clients' dignity and promoting self-reliance.
  • Supported clients in managing their finances and personal administration, fostering greater independence.
  • Enhanced individual care plans by collaborating closely with healthcare professionals, ensuring tailored support for each client.
  • Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.
  • Assisted with daily living activities, running errands, and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Recorded status and duties completed in logbooks for management.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Completed regular check-ins and progress report for each client.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Scheduled daily and weekly care hours for client caseload.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Maintained entire family's schedule and organized events.

Direct Support Professional

Golden Group Home Service
11.2024 - Current
  • Supported individuals with disabilities in daily living activities to enhance independence and quality of life.
  • Assisted clients in developing and achieving personal goals through tailored support plans.
  • Collaborated with healthcare providers to ensure comprehensive care and effective communication.
  • Implemented behavioral strategies to promote positive interactions and reduce challenging behaviors.
  • Trained new staff on best practices for direct support and client interaction techniques, enhancing team performance.
  • Led team meetings to discuss client needs, share insights, and improve service delivery processes.
  • Developed community engagement initiatives to foster social inclusion for clients within local settings.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Assisted disabled clients to support independence and well-being.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Maintained entire family's schedule and organized events.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Scheduled daily and weekly care hours for client caseload.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Completed regular check-ins and progress report for each client.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Recorded status and duties completed in logbooks for management.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands, and household chores.
  • Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.
  • Enhanced individual care plans by collaborating closely with healthcare professionals, ensuring tailored support for each client.
  • Supported clients in managing their finances and personal administration, fostering greater independence.
  • Assisted with personal care tasks, respecting clients' dignity and promoting self-reliance.
  • Provided emotional and practical support to individuals, fostering positive and supportive living environment.
  • Coordinated with families and other caregivers, ensuring cohesive approach to client support.
  • Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.
  • Managed crisis situations effectively, maintaining calm and ensuring safety of clients and staff.
  • Advocated for clients' needs and rights in various settings, enhancing their quality of life.
  • Organized and participated in recreational activities, contributing to vibrant community life for residents.
  • Developed strong rapport with clients, facilitating trust-based relationship for effective support.
  • Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
  • Trained new staff on best practices in direct support, elevating overall quality of care provided.
  • Enhanced communication skills of non-verbal clients using alternative communication devices.
  • Administered medication under supervision, ensuring adherence to healthcare plans.
  • Facilitated community integration for clients, enriching their social networks and life experiences.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Transported clients to medical and dental appointments to provide support.
  • Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
  • Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
  • Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
  • Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
  • Organized recreational events that encouraged relationship building among clients and increased their sense of belonging within the group home setting.
  • Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
  • Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
  • Established strong relationships with local community resources to connect clients with additional supports as needed.
  • Implemented behavior management plans to address challenging behaviors, promoting safe environment for all.
  • Adapted activities and support strategies to meet changing needs of clients, demonstrating flexibility and creativity.
  • Liaised with healthcare professionals to coordinate care, ensuring comprehensive support for clients.
  • Monitored and reported changes in clients' health and well-being, enabling timely interventions.
  • Documented client progress accurately to facilitate ongoing assessment and adjustment of care plans.

Direct Support Professional

New Hope Care Services
06.2024 - 10.2024
  • Supported individuals with disabilities in daily living activities to enhance independence and quality of life.
  • Assisted clients in developing and achieving personal goals through tailored support plans.
  • Collaborated with healthcare providers to ensure comprehensive care and effective communication.
  • Implemented behavioral strategies to promote positive interactions and reduce challenging behaviors.
  • Trained new staff on best practices for direct support and client interaction techniques, enhancing team performance.
  • Led team meetings to discuss client needs, share insights, and improve service delivery processes.
  • Developed community engagement initiatives to foster social inclusion for clients within local settings.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Assisted disabled clients to support independence and well-being.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Maintained entire family's schedule and organized events.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Scheduled daily and weekly care hours for client caseload.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Completed regular check-ins and progress report for each client.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Recorded status and duties completed in logbooks for management.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands, and household chores.
  • Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.
  • Enhanced individual care plans by collaborating closely with healthcare professionals, ensuring tailored support for each client.
  • Supported clients in managing their finances and personal administration, fostering greater independence.
  • Assisted with personal care tasks, respecting clients' dignity and promoting self-reliance.
  • Provided emotional and practical support to individuals, fostering positive and supportive living environment.
  • Coordinated with families and other caregivers, ensuring cohesive approach to client support.
  • Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.
  • Managed crisis situations effectively, maintaining calm and ensuring safety of clients and staff.
  • Advocated for clients' needs and rights in various settings, enhancing their quality of life.
  • Organized and participated in recreational activities, contributing to vibrant community life for residents.
  • Developed strong rapport with clients, facilitating trust-based relationship for effective support.
  • Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
  • Trained new staff on best practices in direct support, elevating overall quality of care provided.
  • Enhanced communication skills of non-verbal clients using alternative communication devices.
  • Administered medication under supervision, ensuring adherence to healthcare plans.
  • Facilitated community integration for clients, enriching their social networks and life experiences.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Transported clients to medical and dental appointments to provide support.
  • Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
  • Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
  • Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
  • Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
  • Organized recreational events that encouraged relationship building among clients and increased their sense of belonging within the group home setting.
  • Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
  • Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
  • Implemented behavior management plans to address challenging behaviors, promoting safe environment for all.
  • Established strong relationships with local community resources to connect clients with additional supports as needed.
  • Adapted activities and support strategies to meet changing needs of clients, demonstrating flexibility and creativity.
  • Liaised with healthcare professionals to coordinate care, ensuring comprehensive support for clients.
  • Monitored and reported changes in clients' health and well-being, enabling timely interventions.
  • Documented client progress accurately to facilitate ongoing assessment and adjustment of care plans.

Material Handler

Geodis Logistic (H&M)
05.2020 - 06.2024
  • Inspected incoming shipments for accuracy and quality, ensuring compliance with company standards.
  • Assisted in training new staff on safety protocols and operational procedures, promoting a safe work environment.
  • Packed items into appropriate containers for shipment.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
  • Performed cycle counts and inventory control to accurately track product levels.
  • Improved safety standards, conducting thorough inspections of material handling equipment.
  • Increased customer satisfaction by accurately and promptly processing orders.
  • Trained new employees on best practices for material handling, fostering skilled and knowledgeable team.
  • Facilitated smooth warehouse operations, maintaining clean and organized work areas.
  • Maintained clean, orderly work environment free of hazards.
  • Helped train new employees in safe practices and warehouse procedures.

Material Handler

Amazon
10.2018 - 05.2019
  • Operated forklifts and pallet jacks to transport materials efficiently within warehouse environment.
  • Loaded and unloaded shipments, ensuring accurate placement and organization of inventory.
  • Conducted routine inspections of equipment to maintain safety standards and prevent operational downtime.
  • Assisted in inventory management by tracking stock levels and reporting discrepancies promptly.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.

Food Service

Gourmet Gorilla
10.2015 - 06.2018
  • Provided support during school-sponsored activities and events that required food service, ensuring a seamless experience for all participants.
  • Created and implemented policies to achieve customer satisfaction and maintain food service standards.
  • Collaborated with food service management to create nutritious, appetizing menus that catered to diverse dietary needs and preferences.
  • Exemplified a strong work ethic and dedication to excellence in food service, inspiring fellow staff members to consistently deliver their best performance.
  • Collaborated with cross-functional teams to develop innovative product offerings for the food service industry.
  • Provided food service training and professional development opportunities for employees.
  • Worked closely with food service staff to provide nutritious meal options that were both appealing and compliant with dietary restrictions.
  • Improved customer satisfaction by providing exceptional food service and maintaining a clean, welcoming environment.
  • Sanitized and cleaned counters, shelves, floors and food service equipment.

Education

High School Diploma - EKK

GS Muhondo
Gicumbi District, North Province,Rwanda
11.2014

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Compassionate caregiving
  • Client documentation
  • Housekeeping tasks
  • Decision-making support
  • Health and safety requirements
  • Relationship building
  • Direct patient care
  • Transportation
  • Appointment scheduling
  • Patient care
  • Disability awareness
  • Client transportation
  • ADL support
  • Goal setting
  • Team collaboration
  • Social skills development
  • Patient management
  • Progress documentation
  • Individualized support planning
  • Patient assessments
  • Safety monitoring
  • Community integration
  • Medical records management
  • Care plan management
  • Transportation assistance
  • Daily living support
  • Mobility assistance
  • Community activities
  • Hygiene assistance

Certification

DSP,CPR,CRMA,

Timeline

Direct Support Professional

Quality Care Access
01.2025 - Current

Direct Support Professional

Golden Group Home Service
11.2024 - Current

Direct Support Professional

New Hope Care Services
06.2024 - 10.2024

Material Handler

Geodis Logistic (H&M)
05.2020 - 06.2024

Material Handler

Amazon
10.2018 - 05.2019

Food Service

Gourmet Gorilla
10.2015 - 06.2018

High School Diploma - EKK

GS Muhondo

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Alphonse Ntegerejimana