Alphonso Gill
Brooklyn
Summary
Proactive business administrative support associate with a strong background in problem-solving and time management. Proven ability to coordinate logistics and improve operational workflows, contributing to enhanced team performance and productivity.
Overview
6
6
years of professional experience
Work History
Business Administrative Support Associate
PA Consulting
New York, NY
08.2022 - Current
- Coordinated administrative tasks to streamline office operations and enhance team efficiency.
- Managed scheduling and logistics for meetings, ensuring optimal use of resources.
- Developed and maintained filing systems, improving document retrieval times.
- Assisted in budget tracking and expense reporting, ensuring compliance with financial protocols.
- Coordinated travel arrangements for executives and staff members, guaranteeing seamless itineraries that adhered to budget constraints.
- Maintained inventory of office supplies and placed orders.
- Established administrative work procedures to track staff's daily tasks.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Prepared for client meetings, arrange catering, prepare rooms
- Point of contact for all day to day office matters.
- Expense reports
Operations Associate
Bronx Charter School For Excellence
The Bronx, NY
04.2020 - 12.2021
- Streamlined daily operations by coordinating schedules and resources across multiple departments.
- Implemented process improvements that enhanced workflow efficiency and reduced operational delays.
- Developed standard operating procedures to ensure compliance with safety regulations and quality standards.
- Trained new team members on operational protocols, contributing to a cohesive working environment.
- Monitored compliance with company policies, ensuring adherence to best practices in daily operations.
- Followed shipping and receiving procedures for goods and materials.
- Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
- Coordinated with cross-functional teams to ensure seamless execution of operational plans, enhancing overall project outcomes.
Education
Bachelor of Arts - Communications
Brooklyn College
Brooklyn, NY06-2018
Skills
- Calendar management
- Meeting scheduling
- Document management
- Data entry expertise
- Expense reporting
- Time management
- Problem-solving
- Relationship building
- Office administration
Timeline
Business Administrative Support Associate
PA Consulting
08.2022 - Current
Operations Associate
Bronx Charter School For Excellence
04.2020 - 12.2021
Bachelor of Arts - Communications
Brooklyn College