ALPHONSO GREEN
Hollywood,FL
Summary
Accomplished and energetic server with a solid history of achievement in Customer service .Motivated leader with strong organizational and prioritization abilities. Areas of expertise include , finding solution for upset guest and multitasking my daily duties while ensuring proper guest satisfaction.
Overview
20
20
years of professional experience
Work History
Valet attendant
Bay Medical Hospital
Panama City, FL
05.2005
- Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots
- Greet customers and open their car doors
- Keep parking areas clean and orderly to ensure that space usage is maximized
Server
JW Marriott Hotel
Aventura, FL
04.2019 - Current
Server
Boucher Brothers Management
Miami Beach, FL
09.2010 - 04.2019
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Collect payments from customers
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Present menus to patrons and answer questions about menu items, making recommendations upon request
- Clean tables or counters after patrons have finished dining
- Stock service areas with supplies such as coffee, food, tableware, and linens
- Take orders from patrons for food or beverages
Server
The Sagamore Hotel Miami Beach
Miami Beach, FL
09.2011 - 10.2012
- Use computers for various applications, such as database management or word processing
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Collect payments from customers
- Take orders from patrons for food or beverages
- Prepare checks that itemize and total meal costs and sales taxes
- Present menus to patrons and answer questions about menu items, making recommendations upon request
Head busser
The Back Porch Restaurant
Panama City Beach, FL
03.2008 - 10.2010
- Set tables with clean linens, condiments, or other supplies
- Wipe tables or seats with dampened cloths or replace dirty tablecloths
- Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning
- Clean up spilled food or drink or broken dishes and remove empty bottles and trash
- Fill beverage or ice dispensers
- Carry food, dishes, trays, or silverware from kitchens or supply departments to serving counters
- Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors
Education
High School Diploma -
Bay high school
Panama City, FL05.2005
Skills
- Learning Strategies
- Active Learning
- Customer and Personal Service
- Time Management
- Judgment and Decision Making
- Monitoring
- Complex Problem Solving
- Public Safety and Security
- Communications and Media
Timeline
Server
JW Marriott Hotel
04.2019 - Current
Server
The Sagamore Hotel Miami Beach
09.2011 - 10.2012
Server
Boucher Brothers Management
09.2010 - 04.2019
Head busser
The Back Porch Restaurant
03.2008 - 10.2010
Valet attendant
Bay Medical Hospital
05.2005
High School Diploma -
Bay high school