Professional Summary
Overview
Work History
Education
Skills
Timeline

Alphonso Williams

Ems Technologies Group
Abingdon,MD
27
years of professional experience

Detail-oriented service technician with 25+ years of hands-on HVAC and controls experience. Skilled in diagnostics, calibration, preventive maintenance, and customer service. Known for resolving complex equipment issues, documenting repairs accurately, and reducing downtime across boilers, chillers, cooling towers, fire alarm panels, and DDC systems.

Work History

Service Technician

27 Years 4 Months
Ems Technologies Group | 06.1999 - Current
  • Diagnosed electronic system faults using multimeters, oscilloscopes, and diagnostic procedures.
  • Repaired equipment components, restoring serviceability and minimizing operational downtime.
  • Performed preventive maintenance on service units, ensuring reliable equipment performance.
  • Calibrated devices and verified readings against technical specifications.
  • Documented service actions, parts usage, and repair findings in maintenance records.
  • Coordinated with engineering and customer teams to resolve complex technical issues.
  • maintaining the equipment on Boilers,chillers,cooling towers and AHU'S, vav's, fire alarm panels and equipment DDC controls ect.

Education

High School Diploma

Spingarn High | Washington DC

Skills

Installation and repair
Attention to detail
Preventive Maintenance
Customer service
Work with minimal supervision
Punctual and reliable
Troubleshooting skills
Flexible and adaptable
Repair techniques
Operating test equipment
Electrical systems
HVAC systems
Troubleshooting

Timeline

Service Technician

Ems Technologies Group
06.1999 - CurrentRead More

Spingarn High

High School Diploma
Read More
Alphonso Williams