Andrea Little
Wynne,AR
Summary
Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Referral Specialist
Harmony Health Clinic-Wynne, AR
06.2024 - Current
- Assisted clients in locating resources that accepted various insurances.
- Scheduled appointments with specialists on behalf of clients.
- Obtained prior authorization for medical procedures.
- Coordinated with medical staff and patients to find cost-effective options for services.
- Followed up with clients and specialists to inquire about experience and collect reports.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Substitute Teacher
ESS WillSub-Arkansas
01.2024 - 06.2024
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
CNA - Certified Nursing Assistant
ELITE SENIOR CARE
06.2021 - 05.2024
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Documented patient information and care activities in electronic health record.
Paraprofessional
Wynne Public Schools
11.2016 - 01.2019
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported teacher in development of individual learning strategies.
Administrative Assistant
East Arkansas Regional Unit
02.2016 - 08.2016
- Sorted, located, opened and inspected all incoming detainee mail and publications
- Distributed all inter-office mail for facility departments and detainees
- Logged and processed all legal, special, medial and certified mail
Phone Operator
Wynne Medical Clinic
11.2015 - 08.2016
- Maintained accurate directory of all personnel and phone extensions.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Answered average of 20 calls per day and directed to appropriate departments and personnel
Teacher
Little Sheep Day School
08.2013 - 11.2015
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Advised and counseled students to help them develop skills and knowledge required to succeed
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies
Education
Bachelor of Science - Sociology
Arkansas State University-Jonesboro
2105 East, Aggie, Rd, Jonesboro, AR 72401 12.2019
Associate of Science - Business
East Arkansas Community College
1700 New Castle Rd, Forrest City, AR 7233505.2014
Certificate - General Studies
East Arkansas Community College
1700 New Castle Rd, Forrest City, AR 7233505.2014
High School Diploma - Education
Wynne High School
800 E Jackson Ave, Wynne, AR 7239605.2008
Skills
- Written and Verbal Decision Making
- Self Motivation
- Time Management
- Fast learner
- Communication Skills
- Teamwork
- Organization Skills
- Emotional Intelligence and People Skills
- Responsibility
Accomplishments
- Graduated ASU 12/14/2019
- Graduated EACC 5/10/2014
Certification
- CNA
- CPR Certification
- AED Certification
- First Aid Certification
Timeline
Referral Specialist
Harmony Health Clinic-Wynne, AR
06.2024 - Current
Substitute Teacher
ESS WillSub-Arkansas
01.2024 - 06.2024
CNA - Certified Nursing Assistant
ELITE SENIOR CARE
06.2021 - 05.2024
Paraprofessional
Wynne Public Schools
11.2016 - 01.2019
Administrative Assistant
East Arkansas Regional Unit
02.2016 - 08.2016
Phone Operator
Wynne Medical Clinic
11.2015 - 08.2016
Teacher
Little Sheep Day School
08.2013 - 11.2015
Bachelor of Science - Sociology
Arkansas State University-Jonesboro
Associate of Science - Business
East Arkansas Community College
Certificate - General Studies
East Arkansas Community College
High School Diploma - Education
Wynne High School
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