Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Alexander Kaplan

West Haven

Summary

Sports Management graduate student at the University of New Haven (expected 12/2026) with experience in college athletics, pro sports, and event operations. I currently support UNH Men’s Basketball with game-day operations and team logistics, and have worked in ticketing, fan engagement, and youth coaching roles that require reliability, organization, and a strong team mindset.

Overview

4
4
years of professional experience

Work History

Graduate Assistant, Program Advancement & Strategy

University of New Haven Men’s Basketball
West Haven, CT
08.2025 - Current
  • Support daily operations for NCAA men’s basketball, including practice setup, game-day execution, bench management, and travel logistics
  • Assist coaching staff with practice planning, player development, and in-game tracking to support strategic decision-making

Box Office Representative (Spring Training)

Cacti Park of the Palm Beaches
West Palm Beach, FL
02.2025 - 03.2025
  • Process ticket sales using ProVenue and assist customers with seating, pricing, and game-day inquiries to ensure a positive fan experience

Head Basketball Coach

Plantation Athletic League
Plantation, FL
04.2024 - 08.2024
  • Led youth practices and games, developing structured training plans while promoting teamwork, discipline, and skill development

Panther Patrol

Florida Panthers
Sunrise, FL
10.2022 - 06.2023
  • Supported game-day fan activations and youth programs, assisting with event setup, skill instruction, equipment distribution, and brand engagement

Student Marketing Assistant

Nova Southeastern University Athletic Department
Fort Lauderdale, FL
01.2022 - 04.2023
  • Increased event attendance through promotional material development, social media content creation, and management of ticket scanning operations

Brand Ambassador

Miami Marlins
Miami, FL
02.2022 - 09.2022
  • Generated charitable contributions through raffle sales while assisting fans with ticketing, app troubleshooting, and in-game promotions

Guest Service Representative

Hard Rock Stadium
Miami Gardens, FL
10.2021 - 04.2022
  • Provided high-level customer service in a fast-paced stadium environment, assisting with seating, ticket verification, and guest concerns

Education

Master of Science - Sport Management

University of New Haven
West Haven, CT
12.2026

Bachelor of Business Administration - Sport Management

Nova Southeastern University
Fort Lauderdale, FL
05.2024

Skills

  • Microsoft Excel
  • Salesforce
  • PowerPoint
  • ProVenue Ticketing
  • MLB Ballpark App
  • Administrative support
  • Data analysis
  • Event organization

Interests

  • Professional Sports (New York Mets, Knicks, Giants, Florida Panthers)
  • College Athletics (University of Connecticut Men’s & Women’s Basketball)
  • Coaching

Timeline

Graduate Assistant, Program Advancement & Strategy

University of New Haven Men’s Basketball
08.2025 - Current

Box Office Representative (Spring Training)

Cacti Park of the Palm Beaches
02.2025 - 03.2025

Head Basketball Coach

Plantation Athletic League
04.2024 - 08.2024

Panther Patrol

Florida Panthers
10.2022 - 06.2023

Brand Ambassador

Miami Marlins
02.2022 - 09.2022

Student Marketing Assistant

Nova Southeastern University Athletic Department
01.2022 - 04.2023

Guest Service Representative

Hard Rock Stadium
10.2021 - 04.2022

Master of Science - Sport Management

University of New Haven

Bachelor of Business Administration - Sport Management

Nova Southeastern University