Alsalam Abdrakhmanov
North Port,Florida
Summary
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Consulting Agent
Era Consulting
12.2022 - 08.2023
- Handled and promptly resolved customer complaints to maintain professional relationships.
- Followed up on customers' inquiries to assess satisfaction with provided solutions.
- Resolved caller issues quickly and thoroughly.
- Informed clients of policies and procedures.
- Obtained client information by answering telephone calls.
- Established strong customer relationships, building recommendations and loyalty.
- Maintained comprehensive product and service knowledge for accurate, informative customer advice.
Education
High School Diploma -
NPSHL
06.2020
Skills
- Organizational Skills
- Customer Needs Determination
- Technical Support
- Service Support
- Clear Communication
- Customer Service Abilities
Timeline
Consulting Agent
Era Consulting
12.2022 - 08.2023
High School Diploma -
NPSHL
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