Haley Alexander
Woodstock,GA
Summary
Dependable restaurant professional that is successful providing fast, high-quality customer service to guests in hospitality settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management! ServSafe certified and 13 years in the industrty.
Overview
10
10
years of professional experience
Work History
Consulting Agent
Freelance
2020.06 - Current
- Developed and implemented process improvements to reduce costs, increase efficiency, and employee/guest retention.
Restaurant Manager
Unsukay
2022.02 - 2022.12
- To maintain guest experience while training a staff on excellence
- Communicating directly with guests for feedback
- Executing large dining events and day to day service.
Server
101 Steak
2020.09 - 2022.01
- To anticipate and execute guest needs while creating a one of a kind experience
- Maintaining excellent report with co workers, my management team, and guest is very important to me
- Attention to detail is a must and knowledge is key to this industry.
Mixologist
Southern Living Magazine
2020.01 - 2020.03
- Crafting unique cocktails with high end ingredients
- Made to make a signature mark on every guest experience
- Creating longevity for the prosperity of the business.
Server/Bartender
Atkins Park Tavern
2019.07 - 2020.02
- I was focused on providing an exceptional dining experience while 'wowing' my co workers, management and guest
- I strived to never serve anyone just one time but to build longevity and prosperity within the business.
Closing Manager
Ted Montana's Grill
2018.10 - 2019.11
- Ensuring team members are focused on creating an elevated dining experience while maintaining quality in food and beverages being sold
Bartender/Server
Beast + Barrel
2017.01 - 2018.09
- Currently bartending and serving, I thoroughly enjoy both, I'm just ready to work for a restaurant that's growing
Owner/Operator
Pura Vida Cafe
2017.09 - 2018.04
- The previous owner had tarnished the relationship with the building owner and we weren't in a financial situation where we could relocate and bounce back in time.
Server
Logan's Roadhouse
2013.06 - 2014.03
- I worked here while at longhorn
- Providing excellent service while maintaining focus, precision, self control, and a smile
Education
North Murray High School
Chatsworth, GASkills
- Bartender Experience (6 years)
- Excel (4 years)
- Restaurant Management (7 Years)
- Restaurant Server (10 years)
- POS
- Leadership
- Organizational Skills
- Customer Service and Care
- Positive Attitude
- Relationship Building
- Customer Needs Determination
- Problem-Solving Skills
Timeline
Restaurant Manager
Unsukay
2022.02 - 2022.12
Server
101 Steak
2020.09 - 2022.01
Consulting Agent
Freelance
2020.06 - Current
Mixologist
Southern Living Magazine
2020.01 - 2020.03
Server/Bartender
Atkins Park Tavern
2019.07 - 2020.02
Closing Manager
Ted Montana's Grill
2018.10 - 2019.11
Owner/Operator
Pura Vida Cafe
2017.09 - 2018.04
Bartender/Server
Beast + Barrel
2017.01 - 2018.09
Server
Logan's Roadhouse
2013.06 - 2014.03
North Murray High School