Summary
Overview
Work History
Education
Skills
Timeline
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Haley Alexander

Woodstock,GA

Summary

Dependable restaurant professional that is successful providing fast, high-quality customer service to guests in hospitality settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management! ServSafe certified and 13 years in the industrty.

Overview

10
10
years of professional experience

Work History

Consulting Agent

Freelance
06.2020 - Current
  • Developed and implemented process improvements to reduce costs, increase efficiency, and employee/guest retention.

Restaurant Manager

Unsukay
02.2022 - 12.2022
  • To maintain guest experience while training a staff on excellence
  • Communicating directly with guests for feedback
  • Executing large dining events and day to day service.

Server

101 Steak
09.2020 - 01.2022
  • To anticipate and execute guest needs while creating a one of a kind experience
  • Maintaining excellent report with co workers, my management team, and guest is very important to me
  • Attention to detail is a must and knowledge is key to this industry.

Mixologist

Southern Living Magazine
01.2020 - 03.2020
  • Crafting unique cocktails with high end ingredients
  • Made to make a signature mark on every guest experience
  • Creating longevity for the prosperity of the business.

Server/Bartender

Atkins Park Tavern
07.2019 - 02.2020
  • I was focused on providing an exceptional dining experience while 'wowing' my co workers, management and guest
  • I strived to never serve anyone just one time but to build longevity and prosperity within the business.

Closing Manager

Ted Montana's Grill
10.2018 - 11.2019
  • Ensuring team members are focused on creating an elevated dining experience while maintaining quality in food and beverages being sold

Bartender/Server

Beast + Barrel
01.2017 - 09.2018
  • Currently bartending and serving, I thoroughly enjoy both, I'm just ready to work for a restaurant that's growing

Owner/Operator

Pura Vida Cafe
09.2017 - 04.2018
  • The previous owner had tarnished the relationship with the building owner and we weren't in a financial situation where we could relocate and bounce back in time.

Server

Logan's Roadhouse
06.2013 - 03.2014
  • I worked here while at longhorn
  • Providing excellent service while maintaining focus, precision, self control, and a smile

Education

North Murray High School
Chatsworth, GA

Skills

  • Bartender Experience (6 years)
  • Excel (4 years)
  • Restaurant Management (7 Years)
  • Restaurant Server (10 years)
  • POS
  • Leadership
  • Organizational Skills
  • Customer Service and Care
  • Positive Attitude
  • Relationship Building
  • Customer Needs Determination
  • Problem-Solving Skills

Timeline

Restaurant Manager

Unsukay
02.2022 - 12.2022

Server

101 Steak
09.2020 - 01.2022

Consulting Agent

Freelance
06.2020 - Current

Mixologist

Southern Living Magazine
01.2020 - 03.2020

Server/Bartender

Atkins Park Tavern
07.2019 - 02.2020

Closing Manager

Ted Montana's Grill
10.2018 - 11.2019

Owner/Operator

Pura Vida Cafe
09.2017 - 04.2018

Bartender/Server

Beast + Barrel
01.2017 - 09.2018

Server

Logan's Roadhouse
06.2013 - 03.2014

North Murray High School

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Haley Alexander