ALSAYED ABBAS
BLOOMFIELD
Summary
With over 10 years of experience in the hospitality industry, proven track record in optimizing operations, improving efficiency, and increasing revenue. Detail-oriented and organized, adept at multitasking and prioritizing effectively in fast-paced environments. Seeking a challenging position in a reputable establishment to contribute to its success and growth.
Dedicated food service manager with several years of experience overseeing staff and operations for the field. Versatile leader with skills in staff recruitment and leadership, business planning and marketing. Quick-thinker with logical solutions to wide variety of issues in food service.
Overview
9
9
years of professional experience
Work History
Banquet Captain
Madison Hotel
Morristown
10.2025 - Current
- Supervised banquet staff to ensure smooth event operations.
- Coordinated setup and breakdown of banquet events efficiently.
- Managed inventory of banquet supplies and equipment effectively.
- Trained new staff on service standards and procedures consistently.
- Communicated with clients to confirm event details and requirements clearly.
- Resolved guest inquiries and concerns promptly for positive experiences.
- Organized banquet staff to ensure efficient service of guests.
- Supervised the set-up of buffets, ensuring quality presentation of all dishes.
- Provided guidance and direction to banquet staff regarding setup, meal service, clean-up.
- Prepared weekly reports detailing event information such as number of guests served or revenue generated.
- Inspected banquet areas before each event to ensure they met standards of cleanliness.
TRAVEL ADVISOR
Freelance
03.2025 - Current
- Results-driven travel advisor with extensive knowledge of global destinations and tourism trends.
- Expert in creating personalized travel itineraries that meet clients' preferences and budgets.
- Skilled in providing exceptional customer service and maintaining client relationships throughout the travel planning process.
- Online
FOOD AND BEVERAGE SERVICE
Mc hotel
Montclair
08.2024 - 05.2025
- Evaluated customer needs and feedback to drive product and service improvements.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Trained new staff on restaurant operations and policies to strengthen performance.
ADMINISTRATIVE ASSISTANT
Catholic Charities
Newark
06.2021 - 11.2022
- Welcome and acknowledge all guests in a timely, friendly manner.
- Ensure knowledge of menu and restaurant promotions and offers.
- Take ownership of guest request and follow up guests' incidences.
SERVER FLOOR LEADER
Just Jake's
New Jersey
03.2019 - 10.2022
- Supervising personnel, assigning tasks to kitchen or service workers.
- Ensuring kitchens and dining facilities are clean and properly decorated.
- Maintaining inventory and compliance with food safety regulations and laws.
- Helping with hiring and training employees.
Assistant Manager
Mish Mish
Newark
06.2017 - 02.2019
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Managed inventory levels and ensured proper stock replenishment procedures.
- Resolved customer inquiries and complaints with professionalism and care.
- Managed customer service inquiries and complaints in a timely manner.
Education
4 YEARS STUDY - SOCIAL WORK
Damascus University
Damascus1 YEAR STUDY -
Seton Hall University
West OrangeHIGH SCHOOL DIPLOMA -
Damascus
DamascusFood And Beverage Management Certification - Food And Beverage Management
Cornell University
Ithaca, NYHospitality Management Certification - Hospitality And Tourism Management
New York University
New York (City), NYSkills
- Patience
- Listening skills
- Leadership
- Customer service
- Teamwork
- Adaptability
- Project planning
- Problem-solving
Languages
- English
- Arabic.
Timeline
Banquet Captain
Madison Hotel
10.2025 - Current
TRAVEL ADVISOR
Freelance
03.2025 - Current
FOOD AND BEVERAGE SERVICE
Mc hotel
08.2024 - 05.2025
ADMINISTRATIVE ASSISTANT
Catholic Charities
06.2021 - 11.2022
SERVER FLOOR LEADER
Just Jake's
03.2019 - 10.2022
Assistant Manager
Mish Mish
06.2017 - 02.2019
4 YEARS STUDY - SOCIAL WORK
Damascus University
1 YEAR STUDY -
Seton Hall University
HIGH SCHOOL DIPLOMA -
Damascus
Food And Beverage Management Certification - Food And Beverage Management
Cornell University
Hospitality Management Certification - Hospitality And Tourism Management
New York University