Alston Baboolal
Queens,NY
Summary
Dynamic leader with extensive experience at the Retail Pharmacy environment, driving operational efficiency and enhancing team performance. Skilled in critical thinking and team leadership, successfully implemented process improvements that boosted productivity, profitability and customer satisfaction. Proven track record in mentoring staff and fostering a culture of continuous improvement.
Overview
22
22
years of professional experience
1
1
Certification
Work History
District Lead
Rite-Aid Pharmacy
Long Island NY, Queens NY, Philadelphia PA
08.2022 - 09.2025
- Led district operations to achieve sales targets and enhance customer satisfaction.
- Developed and implemented strategic plans to optimize store performance across multiple locations.
- Mentored and trained management teams, fostering a culture of continuous improvement and accountability.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
Manager/Multi-Unit Operation Manager
Rite-Aid Pharmacy
New York, NY
08.2006 - 08.2022
- Managed team operations to ensure seamless workflow execution.
- Analyzed performance data to inform decision-making and strategic planning.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Championed change initiatives, successfully navigating teams through periods of transition while maintaining morale and engagement levels.
Assistant Manager of Operations
Rite-Aid Pharmacy
New York, NY
03.2004 - 08.2006
- Streamlined operational processes to enhance efficiency and reduce bottlenecks within team workflows.
- Implemented training programs to develop staff skills and improve overall team performance.
- Coordinated with General Manager in different operational issues and promotional activities.
- Analyzed operational data to identify trends, driving decision-making for resource allocation.
Education
Bachelor of Science - Management Information Systems
York College
Jamaica, NYBachelor of Science - Business Administration And Management
York College
Jamaica, NYSkills
- Team leadership
- Critical thinking for problem-solving
- Managing operations and efficiency
- Excellent communication
- Innovation management
Certification
- Certificate of Fitness, FDNY Control Aerosols
Timeline
District Lead
Rite-Aid Pharmacy
08.2022 - 09.2025
Manager/Multi-Unit Operation Manager
Rite-Aid Pharmacy
08.2006 - 08.2022
Assistant Manager of Operations
Rite-Aid Pharmacy
03.2004 - 08.2006
Bachelor of Science - Management Information Systems
York College
Bachelor of Science - Business Administration And Management
York College