Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Altagracia Cruz

The Bronx,NY

Summary

Proven track record in customer service and cash handling, demonstrated at Lenwich where I excelled in maintaining high accuracy levels and enhancing customer satisfaction. Skilled in employing empathy and integrity to resolve issues, contributing significantly to store cleanliness and operational efficiency. Achieved a balanced cash drawer with commendable accuracy, showcasing a blend of hard and soft skills.

Friendly and reliable with positive attitude and excellent customer service skills. Understand importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Overview

3
3
years of professional experience

Work History

Cashier/ Barista

Lenwich
08.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

High School Diploma -

International Charter High School
3030 Riverdale Avenue, Bronx, NY
06-2021

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier/ Barista

Lenwich
08.2021 - Current

High School Diploma -

International Charter High School
Altagracia Cruz