Summary
Overview
Work History
Education
Skills
Timeline
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Althea Bridges

Norfolk,VA

Summary

Enthused and energetic customer service rep seek a position with a organization that utilizes my extensive experience in providing quality service and support, as well as values my strong work ethics.

Overview

11
11
years of professional experience

Work History

Manger

JC MAC'S DELIVERY LLC
02.2018 - Current
  • Accomplished multiple tasks within established timeframes.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Recorded inventory sales into organization's weekly income report.
  • Directed staff and managed annual capital budget.

Manger

JC MAC'S FURNTURE COMPANY
07.2016 - 02.2017
  • Developed and maintained relationships with customers and suppliers through account development.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Recorded inventory sales into organization's weekly income report.
  • Record monies and transfer deposits daily

Front END OFFICE ASSISANT

FOOD LION
05.2008 - 02.2014
  • Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Participated in team-building activities to enhance working relationships
  • Proved successful working within tight deadlines and fast-paced atmosphere
  • Developed team communications and information for meetings
  • Answered multi-line phone system and forwarded calls to appropriate individuals

Education

GED -

GRANBY HIGH SCHOOL
Norfolk, VA
07.1983

Skills

  • Technical Proficiency
  • Administration and Reporting
  • Managing Cash Register
  • Supplier Relations
  • Managing Files and Records
  • Invoice Reconciliation

Timeline

Manger

JC MAC'S DELIVERY LLC
02.2018 - Current

Manger

JC MAC'S FURNTURE COMPANY
07.2016 - 02.2017

Front END OFFICE ASSISANT

FOOD LION
05.2008 - 02.2014

GED -

GRANBY HIGH SCHOOL

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Althea Bridges