Althea Hagood

Customer service. Greet visitors, copy ID, check employees ID, observe and report any suspicious activity to sheriff.

• Developed rapport to create safe and trusting environment for care.
• Maintained patient's home environment to keep safe, clean and familiar.
• Pursued new techniques and trends for working with dementia patients to provide mental stimulation.
• Monitored patient progress and reported changes to healthcare professionals.
• Completed necessary reports and documentation on time and to specifications.

• Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
• Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
• Engaged residents through events, small groups, and personal attention.
• Provided emotional support and companionship to improve quality of life for residents.
• Transported and escorted program participants to and from activities and on field trips.
• Monitored participation in recreational activities to provide assistance to participants.
• Provided clear instruction to activity and program participants to deliver fun and maintain safety.

• Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
• Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
• Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
• Inspected freezer and refrigerator daily to check and maintain proper temperatures.
• Scheduled and received food and beverage deliveries, adhering to food cost and budget.
• Developed recipes, portion specifications, and standard preparation procedures for all dishes.
• Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
• Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
• Placed orders to restock items before supplies ran out.
• Trained kitchen staff to perform various preparation tasks under pressure.
• Evaluated food products to verify freshness and quality.
• Developed new recipes and flavor combinations to enhance customer dining experience.
• Utilized culinary techniques to create visually appealing dishes.
• Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
• Developed close relationships with suppliers to source best ingredients.
• Assisted with menu development and planning.