Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices. Adept at exploring different solutions to address customer needs effectively while maintaining a positive, upbeat attitude.
Hi, I’m
Alura Belton
McDonough,GA
Summary
Overview
3
years of professional experience
Work History
Brooks Grocery
Shift Manager/Cashier
01.2022 - 07.2024
Job overview
- Managing register tills, counting and logging profits, setting up tills for morning shift
- Solving any dilemmas regarding customers or staff, and any other challenges
- Managing the closing shift crew and preparing the store for the opening crew while maintaining the evening rush
- Multitasking and micromanaging small projects, from helping check customers out while also directing customers to supply locations
- Restocking products
- Customer support
- Locking the store up, setting the security's parameters, and clearing up the parking lot for any left out items that need to be inside the store.
Ollie's Bargain Outlet
Cashier/Stocker/Sales Associate
09.2021 - 12.2021
Job overview
Walgreens
Customer Service Associate (CSA)
09.2020 - 08.2021
Job overview
Food Giant
Cashier/Stocker/Customer Service
01.2020 - 09.2020
Job overview
Skills
- Customer Service
- Work Ethic and Integrity
- Adaptability
- Patience and Empathy
- Organization
- Time Management
- Communication
- Interpersonal Skills
- Teamwork
- Management Skills
- Active Listening
- Complex Problem-Solving
- Money Handing and Management
- Supervising
- Cashiering
- Sales
- Merchandising
- Stocking
- Customer Relationship Management (CRM)
- Reliability and Punctuality
Certification
Driver's License
Personal Information
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Shift Manager/Cashier
Brooks Grocery
01.2022 - 07.2024
Cashier/Stocker/Sales Associate
Ollie's Bargain Outlet
09.2021 - 12.2021
Customer Service Associate (CSA)
Walgreens
09.2020 - 08.2021
Cashier/Stocker/Customer Service
Food Giant
01.2020 - 09.2020
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