Ella Metro
Glenside,Pennsylvania
Summary
Friendly and personable worker in the restaurant business with 3 years of experience hostess, server, and shift manager. Warm, welcoming, and dependable to both staff and customers. Hard worker with strong organization and planning skills.
Overview
4
4
years of professional experience
Work History
Shift Manager/Cashier
Auntie Annes
05.2020 - 09.2021
- Supervised staff during shifts; oversaw the safety of workers; interacted with customers to ensure complete satisfaction and enjoyment.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Hostess/To-Go Specialist
Beachwood At The Dunes
05.2022 - Current
- Effectively assembled nightly seating plans; fulfilled takeout orders in a timely manner; managed various tasks in an efficient and organized way to ensure customer satisfaction.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Hostess
Harvest Seasonal Grill
12.2022 - Current
- Effectively assembled nightly seating plans; fulfilled takeout orders in a timely manner; managed various tasks in an efficient and organized way to ensure customer satisfaction.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Server
Henris Bar
05.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Germantown Academy
Fort Washington, PA06.2023
Bachelor of Science - Nursing
Auburn University
Auburn, AL05.2027
Skills
- Time management
- Hospitality service expertise
- Guest Engagement
- Leadership
- Strong Work Ethic
- Exceptional customer service
Timeline
Server
Henris Bar
05.2023 - Current
Hostess
Harvest Seasonal Grill
12.2022 - Current
Hostess/To-Go Specialist
Beachwood At The Dunes
05.2022 - Current
Shift Manager/Cashier
Auntie Annes
05.2020 - 09.2021
High School Diploma -
Germantown Academy
Bachelor of Science - Nursing
Auburn University
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