Alva Ramos
Tulsa
Summary
Results-oriented New Car Sales Consultant known for exceptional customer service and team collaboration. Successfully facilitated customer inquiries and conducted effective sales presentations, contributing to increased sales and client loyalty.
Overview
9
9
years of professional experience
Work History
New Car Sales Consultant
Jim Norton Toyota Tulsa
Tulsa, OK
09.2021 - 12.2025
- Demonstrated vehicles and features, and conduct test drives.
- Responded to customer enquiries via telephone and email.
- Prepared purchased vehicles and completed final delivery checks.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
New Car Sales Consultant
Jackie Cooper Nissan
Tulsa, OK
12.2018 - 09.2021
- Facilitated customer inquiries, providing detailed information on vehicle features and financing options.
- Assisted customers in selecting vehicles that meet their needs, enhancing satisfaction and loyalty.
- Developed knowledge of inventory and promotions to effectively communicate value propositions to clients.
- Conducted vehicle demonstrations, showcasing key functionalities to potential buyers in an engaging manner.
Car Sales Consultant
Mathews Ford
Broken Arrow, OK
06.2017 - 11.2018
- Developed strong customer relationships to enhance satisfaction and repeat business.
- Conducted product demonstrations, highlighting features and benefits of vehicles.
- Answered telephone and email inquiries from potential customers.
- Increased repeat business by establishing strong relationships with clients and maintaining regular followups.
Education
High School Diploma -
March Mountain Highschool
Moreno Valley, CA06-2002
Skills
- Test drives
- Sales presentations
- Customer relationship management
- Follow-up skills
- Customer needs assessment
- Warranties and service plans
- Customer service
- Friendly and enthusiastic
- Team collaboration
- Vehicle preparation
- Delivering vehicles
Languages
Spanish
Full Professional
English
Full Professional
Timeline
New Car Sales Consultant
Jim Norton Toyota Tulsa
09.2021 - 12.2025
New Car Sales Consultant
Jackie Cooper Nissan
12.2018 - 09.2021
Car Sales Consultant
Mathews Ford
06.2017 - 11.2018
High School Diploma -
March Mountain Highschool