John Atallah
Ormond Beach
Summary
Dynamic New Car Sales Consultant with proven success at Gary Yeomans Ford Lincoln and New Smyrna Chevrolet, excelling in customer needs assessment and closing deals. Skilled in CRM proficiency and strong negotiation, I consistently deliver exceptional service, enhancing customer satisfaction and driving sales growth. Passionate about guiding clients to their ideal vehicles through effective communication and follow-up.
Overview
4
4
years of professional experience
Work History
New Car Sales Consultant
Gary Yeomans Ford Lincoln
Daytona Beach, FL
10.2025 - Current
- Engaged customers to identify vehicle needs and preferences.
- Demonstrated vehicle features and benefits to enhance customer understanding.
- Managed customer inquiries and provided timely follow-ups for sales opportunities.
- Developed product knowledge through ongoing training and industry research.
- Assisted in closing sales by addressing customer objections and providing solutions.
- Utilized CRM systems to track leads, manage relationships, and optimize sales processes.
- Delivered exceptional customer service, addressing concerns and answering questions promptly to facilitate informed decisions.
- Responded to customer enquiries via telephone and email.
- Demonstrated vehicles and features, and conduct test drives.
New Car Sales Consultant
New Smyrna Chevrolet
New Smyrna Beach, FL
02.2025 - 10.2025
- Offered comprehensive knowledge of vehicle operations and brand features.
- Conducted thorough vehicle walkarounds, highlighting key features to potential buyers and demonstrating value.
- Managed assigned leads effectively, maintaining organized records of client interactions for future reference.
- Prepared purchased vehicles and completed final delivery checks.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Completed registration paperwork and sales documentation.
- Provided detailed follow-up communications with potential buyers after initial consultation or test drive to address any questions and maintain interest in the dealership.
- Built rapport with clients through active listening, understanding their needs, and guiding them towards the most suitable vehicles.
- Utilized CRM software to manage client information efficiently, streamlining the sales process from initial contact to final sale.
- Assisted clients in arranging test drives for desired vehicles while emphasizing safety precautions during the experience.
- Streamlined the car buying process for customers by efficiently managing paperwork and collaborating with finance teams.
- Negotiated vehicle prices and secure financing for customers.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Answered telephone and email inquiries from potential customers.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Service Advisor
Gunther Volvo of Daytona Beach
Daytona Beach, FL
07.2022 - 02.2025
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Coordinated service appointments, ensuring optimal scheduling for technicians and customers.
- Assisted in processing service orders and maintaining accurate records of customer interactions.
- Advised customers on maintenance services, enhancing their understanding of vehicle needs.
Education
High School Diploma -
Mainland High School
Daytona Beach, FLSkills
- Trade-in evaluations
- Goal oriented
- Test drives
- Strong negotiation
- Follow-up skills
- Brand awareness
- Customer needs assessment
- CRM proficiency
- Price negotiation
- Cold calling
- Persuasive skills
- Sales documentation
- Vehicle features
- Closing deals
- Customer service
- Friendly and enthusiastic
- Negotiations strength
- Team collaboration
- Verbal and written communication
- Delivering vehicles
- Demonstrating vehicle features
Timeline
New Car Sales Consultant
Gary Yeomans Ford Lincoln
10.2025 - Current
New Car Sales Consultant
New Smyrna Chevrolet
02.2025 - 10.2025
Service Advisor
Gunther Volvo of Daytona Beach
07.2022 - 02.2025
High School Diploma -
Mainland High School