Benjamin Plenos
Spring,TX
Summary
Hardworking Automotive Sales Associate proficient in consultative sales techniques. Skilled in forming relationships with colleagues and customers of all backgrounds. Driven Automotive Sales Associate focused on service, sales and quality. 11 years of success in the industry.
Overview
13
13
years of professional experience
Work History
New Car Sales Consultant
Tejas Toyota
04.2013 - Current
- Delivered exceptional customer service, addressing concerns and answering questions promptly to facilitate informed decisions.
- Demonstrated vehicles and features, and conduct test drives.
- Responded to customer enquiries via telephone and email.
- Offered comprehensive knowledge of vehicle operations and brand features.
- Developed strong referral network by establishing trust with satisfied customers who recommended services to friends and family members.
- Collaborated with service department to ensure seamless vehicle delivery process, including detailing, safety inspections, and addressing any necessary repairs prior to customer handover.
- Conducted thorough vehicle walkarounds, highlighting key features to potential buyers and demonstrating value.
- Managed assigned leads effectively, maintaining organized records of client interactions for future reference.
- Effectively communicated trade-in evaluations to customers by explaining appraisal methods used in determining vehicle values.
New Car Sales Consultant
Streater And Smith Honda
01.2013 - 02.2013
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
- Recommended complementary purchases to customers, increasing revenue.
New Car Sales Consultant
Gullo Toyota Of Conroe
03.2011 - 05.2011
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
Education
Bachelor of Science - Nursing
University of San Carlos
Cebu City, Philippines03.1995
High School Diploma -
Pope John XXIII Seminary
Cebu City, Philippines03.1990
Elementary
Sacred Heart School For Boys
Cebu City03.1986
Skills
- Trade-in evaluations
- Goal-Oriented
- Test drives
- Strong negotiation
- Sales Presentations
- Follow-up skills
- Automotive trends
- Customer Service
- Negotiations strength
- Demonstrating Vehicle Features
- Sales Conversion
- Goal Setting
- Appointment Scheduling
- Lead Follow Up
- Building rapport
- Professional Demeanor
- Upselling strategies
- Sales Promotions
- Sales closing
- Product Demonstrations
Languages
Tagalog
Native or Bilingual
Cebuano
Native or Bilingual
English
Professional Working
Timeline
New Car Sales Consultant
Tejas Toyota
04.2013 - Current
New Car Sales Consultant
Streater And Smith Honda
01.2013 - 02.2013
New Car Sales Consultant
Gullo Toyota Of Conroe
03.2011 - 05.2011
Bachelor of Science - Nursing
University of San Carlos
High School Diploma -
Pope John XXIII Seminary
Elementary
Sacred Heart School For Boys
Similar Profiles
Clinton OwensClinton Owens
Assistant Service Manager at Tejas ToyotaAssistant Service Manager at Tejas Toyota
SANTOSH DNSANTOSH DN
Principle Engineer at Tejas Networks India PVT LTDPrinciple Engineer at Tejas Networks India PVT LTD
Roberto MarinRoberto Marin
Pump Operator at TejasPump Operator at Tejas
Angela Bryce-ThurtonAngela Bryce-Thurton
Inflight AQP Instructor Evaluator at United AirlinesInflight AQP Instructor Evaluator at United Airlines
Kennesha CarrKennesha Carr
Manager at A&M Administration (Charlotte Russe)Manager at A&M Administration (Charlotte Russe)