Open To Work
Alva B. Apostol
California Health Collaborative
Fresno,CA
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Certified Community HealthCare WorkerCommunity Care Spec 1/ COVID -19 - Contact TracerMedical Billing and Front Desk ReceptionistCaregiver/ Activity Assistance/ Certified Nursing
10
years of professional experience
Compassionate and detail-oriented individual with extensive experience in healthcare settings. Known for strong problem-solving abilities and adherence to HIPAA guidelines, with a focus on improving patient outcomes and fostering trust within healthcare teams.
Work History
Certified Community HealthCare Worker
2 Years 3 Months- Coordinated efforts to enroll members in claims services, ensuring efficient service delivery.
- Engaged with community members and families to identify and analyze problems affecting care services.
- Assessed patient needs and directed them to appropriate health care services and community resources for optimal support.
- Coordinated and engaged in community outreach events to promote awareness and support for local programs.
- Administered consistent emotional support and timely follow-up to assist clients in navigating their challenges.
- Engaged in professional development through participation in continuing education programs and seminars.
- Coordinated communication among healthcare professionals to facilitate smooth transitions of care from acute settings to homecare or long-term facilities.
- Documented patient interactions accurately in electronic health record systems for improved communication.
- Collaborated with healthcare teams to coordinate patient services and streamline processes.
- Developed strong rapport with patients and families, fostering trust in the healthcare team''s expertise.
- Provided family members with general health education and tips for patient care.
Community Care Spec 1/ COVID -19 - Contact Tracer
1 Year 6 Months- Coordinated simultaneous case handling while maintaining adherence to deadlines for all responsibilities.
- Maintained strict adherence to HIPAA guidelines while gathering patient data to support effective contact tracing efforts.
- Attended virtual discussions with public health authorities to stay informed on the latest guidelines for effective contact tracing efforts.
- Conducted accurate data entry for contact tracing activities, ensuring seamless integration across multiple software applications.
- Utilized effective communication techniques to build trust and rapport with patients and families.
- Organized and documented client information, ensuring accuracy of plans and notes to support health improvement initiatives.
- Conducted thorough interviews to trace COVID-19 exposure and gather essential health data.
- Trained new team members on best practices for effective communication and data collection.
- Assisted in minimizing virus spread through consistent monitoring of affected individuals'' symptoms and compliance with guidelines.
- Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
Medical Billing and Front Desk Receptionist
4 Months- Greeted patients and visitors, ensuring a welcoming environment.
- Managed appointment scheduling using electronic health record systems.
- Handled patient inquiries and resolved issues promptly.
- Coordinated with medical staff to streamline patient flow.
- Processed billing information, verifying insurance coverage efficiently.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Completed all tasks in compliance with company policies and procedures.
Caregiver/ Activity Assistance/ Certified Nursing
6 Years- Delivered compassionate care to residents, prioritizing comfort and well-being.
- Assisted with daily living activities, promoting independence and dignity.
- Conducted regular assessments of health conditions and relayed critical updates to nursing staff without delay.
- Collaborated with diverse healthcare professionals to create tailored care plans addressing specific patient needs.
- Cultivated strong relationships through clear and compassionate communication with residents, families, and healthcare team members.
- Achieved improved resident care outcomes by evaluating needs through case reviews. Developed and implemented service plans in collaboration with care teams.
Education
Master of Science - Public Health
- Professional Development: Intern at Fresno State Central Valley Policy Institute and part of Central Valley Oral Research Team.
- 3.8 GPA
- Capstone Project: A LITERATURE REVIEW ON ALTERNATIVE TREATMENTS OF DEPRESSION. Writer, Researcher.My capstone project is about alternative treatments of depression. I chose this topic because the time frame for me getting my MPH done is during COVID, and I know that many people are experiencing depression.
Bachelor of Science - Healthcare Administration
- Professional Development: Intern at California Veterans of Fresno working under the supervision of a healthcare administrator.
- 3.5 GPA
High School Diploma
- 3.0 GPA
- School Video Member
- AVID studentMember
CNA - Certified Nursing Assistant
- Awarded Best Attendance
- Professional Development: Hired right after graduation
- 3.0 GPA
- Ranked in Top 5% of class
Skills
Patient care
HIPAA compliance
Compassionate care
Healthcare education
Treatment implementation
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Timeline
Certified Community HealthCare Worker
California Health Collaborative
03.2023 - 06.2025Read More
Community Care Spec 1/ COVID -19 - Contact Tracer
Public Health Institute
11.2020 - 05.2022Read More
Medical Billing and Front Desk Receptionist
Dry Creek Medical Center and Urgent Care
09.2018 - 01.2019Read More
Caregiver/ Activity Assistance/ Certified Nursing
Oakmont of Fresno Memory Care, Carmel Village Assisted Living Facility & Golden Living Fowler
10.2010 - 10.2016Read More
National University
Master of Science from Public Health
Read More
National University
Bachelor of Science from Healthcare Administration
Read More
Sanger High School
High School Diploma
Read More
Golden Living Center
CNA from Certified Nursing Assistant
Read More