Jerica Hope Will
Winona,MO
Summary
I am a quick learner, I excel in Microsoft programs, leadership skills, organized, time management skills, adaptability, care management skills, creative problem-solving, etc. If given the opportunity, I will be able to grow within this position, handle responsibilities given to me, and build positive relationships with work colleagues and develop partnerships. My present employer Misty is very satisfied with my work ethic and driven attitude, and I am confident that I can bring the same level of satisfaction to your company. Beyond that which is stated in my resume that is attached, I am someone who knows how to set goals and does what is necessary to obtain them.
Overview
10
10
years of professional experience
5
5
Certification
Work History
Community Healthcare Worker (CHW)
Missouri Highlands Healthcare
08.2023 - Current
- Full time - 40 Hour/Wk
- Assisted patients with chronic conditions by performing screenings and assessments to help address social determinants of health (SDOH) needs.
- Improving access to care, increase knowledge, prevent disease, and improve select health outcomes for populations by creating a more effective link between vulnerable populations and the healthcare system.
- Sending medical and non-medical referrals off for patients.
- Generated invoices, verifying billing accounts, and submitting reimbursement requests.
- Provided health education and informal counseling, along with felicitating diabetic classes to individuals and the community
- Advocate for individuals and community health needs through outreach events and engagement by working with providers, primary care teams and other partner agencies.
- Help locate and ensure more effective access to community resources like medical needs, food pantries, transportation, clothes, hygiene products, providing an updated local and statewide resources list within all eight counties, etc
- Developed and executed events within the community, surrounding counties, school systems, etc to reach a greater population.
Farm Hand
Family Business
06.2006 - Current
- Full time - 40/Wk
- Managing 250 plus acres by planting crops, clearing land, routine and emergency maintenances, investing in new opportunities, cattle feedings and processing, etc.
- Maintaining records of operations.
- Operate and perform maintenance on heavy machinery such as tractors, backhoe, front-loader, etc.
- Operated and perform maintenance on hand tools such as weed eater, chainsaw, mower, etc
- Hauling heavy equipment, livestock, trailers, etc
- Brush hogged, build/repair fences, dug holes and ditches
- Understanding proper PPE to maximize the proper objectives
- Cut logs and firewood
- Understanding implications of the weather to ensure affective results for spraying for pesticides and herbicides.
CD - Social Services Specialist 1 AC/FCS
Missouri State
10.2022 - 08.2023
- Full time - 50 - 70/Wk
- Managed 20-30 kids on a case load monthly, scheduled meetings, FSTs, answered phones and emails, monthly routine visits with each household, court Hearings, etc.
- Completed legal documentation such as paternity requests, court reports, CS 9s, CS 235, CAC Referrals, placement letters, etc
- Help assist the biological families and youth with social determinants of health (SDOH) resources such as appropriate housing for low-income families, food banks, healthcare, BHC/BHG assistance, rehab facilities, jobs in their area, etc.
- Scheduled, supervised, and reported the visitations for my caseload and other staff members.
- Transported Children to a safe destination or their schedule destination for visitation, placement, doctors, etc.
- Assigned on-call worker for emergencies after hours, weekends, and holidays for law enforcement, doctors, etc.
- Enforced state and court appointed policies with families, children, and staff to ensure efficacy, safety, and confidentiality.
- Co investigated and worked with Law enforcement, CAC center, Children's Division supervisors, attorneys, and medical professionals.
Facility Operations Specialist
Army Corps of Engineers
04.2022 - 10.2022
- Full time seasonal - 40 Hours/Wk. Contract was extended twice.
- Experience machine operator with tractors, back hoes, skid steer, etc.
- Advice specialist with critical issues to ensure responsibilities and goals are being met.
- Assists supervisors/managers in the prioritization and development of long-term investment strategies for operating, maintaining, repairing, replacing, or disposing of assets
- Maintained grounds including trimming, weeding, and general clean up, inspections, etc.
- Gathers and analyzes technical and budget information and prepares charts, graphs, and reports needed to track and illustrate asset inventory, condition, risk, and trends or needs.
- Handle small machinery that involves using gasoline and maintenance to ensure maximum equipment replacement
- Responsible for mixing and applying herbicide and pesticides chemicals to crops and other areas to control pests and disease.
Wildlife Health Technician
Missouri Department of Conservation
09.2021 - 04.2022
- Full time - 40-50 Hours/Wk. Contract was extended.
- Coordinate management activities of multiple landscapes, habitats, and target species on public and private lands.
- Respond to wildlife management issues, questions, and concerns from the public and within the organization.
- Collect 200 - 300 Biological Samples weekly
- Assisted with preparation with managed hunts at Peck Ranch, West Plains, and other MDC locations.
- Conduct group and individual training sessions, workshops, etc. with MDC workers, partner taxidermists/Meat processing plants, etc to ensure affective sample collection.
- Transported Biological Specimens to Columbia, West plains, and other locations.
- Process documentation and contracts from landowners, taxidermist, and meat processors within the Ozark Region.
- Assisted with other department duties with MDC as needed.
Substitute Teaching
Winona, Missouri R3 School
01.2020 - 01.2022
- Called as needed - 0-32 Hours/Wk
- Reinforced and adhering to the curriculum and lesson plans assigned by the regular teacher.
- Reviewed material with the students, and assigning homework.
- Following and complying with the school regulations and procedures to achieve lesson goals.
- Graded 50 - 100 exams, lessons, and lab write-ups weekly
- Calculate grades and took attendance hourly.
- Enforced class rules, and overseeing students outside of the classroom.
Deputy County Clerk
Carter County Courthouse
03.2021 - 09.2021
- Full time - 32-40 Hours/Wk
- Prepared reports for flood and road inspections, FEMA reimbursements, timesheets, and other admin responsibilities.
- Managed county Elections for register and non-register voters by ensuring all voting stations have the necessary items, and helpers have the correct transporting equipment.
- Conducted county official public weekly meeting and reported the minutes to the public.
- Balanced and maintained accounts for FEMA projects, and other county grant accounts.
Assistant Apartment Manager
The Arch @ Columbia
01.2019 - 06.2020
- Full time - 40-50 Hours/Wk
- Answered the phone, emails, and other messages from residents and future residents.
- Schedule maintenance work orders, tours of the apartments, events in house and outreach events, etc.
- Conduct property tours for prospective tenants, highlighting property features and attractiveness.
- Process rental applications, conduct background checks, and verify applicant information. Processed move-outs, final payments, and deposit returns
- Served roughly 10-20 customers a day, while performing other job responsibilities.
- Assisted Maintenance with semiannual apartment inspections to ensure a more efficient flow.
- Handled complaints and requests from tenants and enforced company rules and policies.
Teaching Assistant - Fishers & Wildlife
University of Missouri - Columbia
12.2019 - 05.2020
- Full time spring semester - 40 Hours/Wk
- Reinforced and adhering to the curriculum and lesson plans assigned.
- Reviewed material with the students and assigned homework.
- Following and complying with the school regulations and procedures to achieve lesson goals.
- Graded exams, lessons, and lab write-ups.
- Calculate grades and take attendance hourly into blackboard.
- Enforced class rules, and overseeing students outside of the classroom.
- Managed two different classes with roughly 20-30 students in each.
Veterinary Technician
Barn Hollow Veterinary Service
09.2015 - 08.2018
- Full time - 40 Hours/Wk
- Schedule appointments, non-emergency and emergency surgeries, follow up appointments, etc.
- Assist with routine and emergency appointments and surgery for domesticated and large animals.
- Give oral and injected medication directed by the Veterinarian, and drawled blood for routine and critical checkups.
- Keeping and entering the data into the patient's medical records.
- Animal boarding care duties, and on call weekend shifts.
Head Lifeguard
Mountain View City Pool
05.2013 - 08.2018
- Full time - 50-70 Hours/Wk
- Promoted to Head Lifeguard and was in that position for three years.
- Swim instructors for all ages, and people with disabilities. Provided private and group lessons
- Conducted morning and afternoon aerobics class for all ages, multiple times a week.
- Worked front desk checking people in, and collecting the appropriate about for their admission fee, and managed the concession.
- Operated and managed the pump house to ensure the appropriate chlorine and other chemicals ratio was added into the new water that is filtered through.
- Performed First Aid and CPR as needed.
Education
Bachelor of Science - Animal Science
University of Missouri
Columbia, MO05.2020
Associates Degree - Agriculture
Missouri State University
West Plains, MO05.2018
High school diploma -
Winona High School
Winona, MO05.2016
Skills
- Patient Care
- Basic Life Support
- HIPAA Compliance
- Patient Assessments
- Healthcare Education
- Teamwork and Collaboration
- Problem-Solving
- Time Management
Certification
- Community Healthcare Worker Certified, 05/08/2024
- Adult Mental Health First Aider USA, 03/14/2024
- Association of Diabetes Care & Education Specialists (ADCES) Lifestyle coach, 12/14/2023
- Cardiopulmonary Resuscitation (CPR), 08/2025
- Question, Persuade, Refer (QPR) Instructor, 11/2026
Custom
Toys For Tots: 2013 - 2017
- Volunteered for four years
- Help with schedule events
- Help delivering Items
Cheerleading: 2012 - 2018
- Food Bank at Columbia, MO: 2018
- Mentor with Mighty Mites at West Plains, MO: 2017
- Mentor the future Cheerleaders of Winona: 2012 - 2016
Student Teaching: 2012 - 2016
- Reinforced lessons and materials in class.
- Graded exams, lessons, and labs.
- Assist the student with one-on-one help.
- Assisted with pre-school, second grade, six grade, and high school
Timeline
Community Healthcare Worker (CHW)
Missouri Highlands Healthcare
08.2023 - Current
CD - Social Services Specialist 1 AC/FCS
Missouri State
10.2022 - 08.2023
Facility Operations Specialist
Army Corps of Engineers
04.2022 - 10.2022
Wildlife Health Technician
Missouri Department of Conservation
09.2021 - 04.2022
Deputy County Clerk
Carter County Courthouse
03.2021 - 09.2021
Substitute Teaching
Winona, Missouri R3 School
01.2020 - 01.2022
Teaching Assistant - Fishers & Wildlife
University of Missouri - Columbia
12.2019 - 05.2020
Assistant Apartment Manager
The Arch @ Columbia
01.2019 - 06.2020
Veterinary Technician
Barn Hollow Veterinary Service
09.2015 - 08.2018
Head Lifeguard
Mountain View City Pool
05.2013 - 08.2018
Farm Hand
Family Business
06.2006 - Current
Bachelor of Science - Animal Science
University of Missouri
Associates Degree - Agriculture
Missouri State University
High school diploma -
Winona High School
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