Alvaro Inzunza
Coachella,CA
Summary
Accomplished Cable Tech Field Supervisor with a proven track record at Multi Comm, enhancing customer satisfaction and service efficiency through expert cable system management and innovative problem-solving. Skilled in team leadership and technical troubleshooting, I excel in safety adherence and effective communication, achieving significant service improvements.
Overview
11
11
years of professional experience
Work History
Cable Tech Field Supervisor
Multi Comm
Palm Desert, CA
02.2018 - Current
•Supervise a team of cable technicians, ensuring adherence to safety protocols and industry standards.
•Oversee the installation, maintenance, and troubleshooting of cable systems, enhancing customer satisfaction.
•Coordinate schedules, manage workflow, and allocate resources effectively to meet project deadlines.
•Conduct training sessions for new technicians on equipment and safety procedures.
•Collaborate with management to develop strategies for improving service efficiency.
•Installed, repaired, and maintained cable systems for residential and commercial clients.
•Diagnosed and resolved service issues to minimize downtime and enhance customer satisfaction.
•Maintained accurate records of work performed and materials used, ensuring compliance with company policies.
Field Tech
Video Voice Data Communication
Indio, CA
02.2014 - 01.2018
•Installed, repaired, and maintained cable systems for residential clients.
•Diagnosed and resolved service issues to minimize downtime and enhance customer satisfaction.
•Maintained accurate records of work performed and materials used, ensuring compliance with company policies.
Education
Associate Degrees In Criminal Justice - Criminal Justice
College of The Desert
Palm Desert, CA06.2012
Skills
Strong leadership and team management abilities
Proficient in cable installation and maintenance
Excellent troubleshooting and problem-solving skills
Knowledge of safety regulations and industry standards
Effective communication and customer service skills
Timeline
Cable Tech Field Supervisor
Multi Comm
02.2018 - Current
Field Tech
Video Voice Data Communication
02.2014 - 01.2018
Associate Degrees In Criminal Justice - Criminal Justice
College of The Desert