Alvaro Orjuela
West Jordan,UT
Summary
Dynamic and results-oriented professional with extensive experience in hospitality and logistics, notably at Rodizio Grill. Excelled in relationship building and order management, enhancing guest relations and operational efficiency. Proven track record in problem-solving and memory retention, significantly improving customer satisfaction and streamlining processes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Server/Meet Server Team Lead
Rodizio Grill
Salt Lake City, UT
02.2024 - 01.2025
- Collaborated with management to host special events and caterings, ensuring guest satisfaction.
- Trained new employees to perform duties.
- Promoted additional menu items or specialty drinks through suggestive selling techniques.
- Issued checks to tables efficiently.
- Addressed and resolved customer complaints with a positive attitude, ensuring guest satisfaction.
Power Washer/Cement Finisher
Don Calvert Painting
Herriman, UT
05.2023 - 01.2024
- Adapted to different weather conditions while executing power washing and cement finishing duties.
- Removed paint from walls using high-pressure water jets.
- Prepared manholes for epoxy resin coating by thoroughly washing and cleaning surfaces.
- Cleaned and maintained power washer equipment.
Warehouse Worker/Warehouse Forklift Operator
Amazon
West Jordan, UT
07.2021 - 05.2023
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Used digital database to keep records of units and stock moved.
- Followed established guidelines for picking orders accurately.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Ensured missing packages were found and loaded onto trucks promptly.
Food Server
Saffron Valley
South Jordan , UT
06.2020 - 06.2021
- Brought food and beverages to the table promptly.
- Recommended menu items based on guests' preferences and dietary restrictions.
- Checked identification to verify if guests meet the minimum age to purchase or consume alcoholic beverages legally.
- Facilitated a welcoming atmosphere, making personal connections with regular guests.
- Took reservations and to-go orders to streamline the customer and restaurant process.
Education
High School Diploma -
Itineris Early College High School
West Jordan, UT03-2021
Some College (No Degree) - Architectural And Building Sciences
Salt Lake Community College
Salt Lake City, UTSkills
- Relationship building
- Hospitality and accommodation
- Professional attitude
- Guest Relations
- Order management
- Memory retention
- Tableside service
- Problem-Solving
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
- Food Handlers Permit
- Alcohol Handlers Permit
Timeline
Food Server/Meet Server Team Lead
Rodizio Grill
02.2024 - 01.2025
Power Washer/Cement Finisher
Don Calvert Painting
05.2023 - 01.2024
Warehouse Worker/Warehouse Forklift Operator
Amazon
07.2021 - 05.2023
Food Server
Saffron Valley
06.2020 - 06.2021
- Food Handlers Permit
- Alcohol Handlers Permit
High School Diploma -
Itineris Early College High School
Some College (No Degree) - Architectural And Building Sciences
Salt Lake Community College
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