Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Alvaro Rodriguez

Ocoee,FL

Summary

Telecommunications professional with nearly two decades of technical experience in system installation, maintenance, and repair. Proven ability to enhance equipment safety and performance through thorough inspections and corrective actions. Seeking to leverage expertise in design and engineering to create optimal facilities for future customers and technicians. Committed to delivering high-quality results and maintaining professionalism in all endeavors.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Lead Enhanced Premise Technician

Lumen
01.2022 - Current
  • Installed and repaired fiber optic cable for internet service in residential and smb applications.
  • Maintained and processed the ordering supplies for work site warehouse.

Senior Technical Trainer

Spectrum
01.2019 - 01.2022
  • Instructed and facilitated class for new technicians.
  • Taught how to install and repair cable, Ethernet, and phone.
  • Taught refresher classes for veteran technicians.
  • Taught class on how to install fiber to the home.
  • Observed classes on maintenance and smb.

Technical Quality Assurance

Spectrum
01.2016 - 01.2019
  • Repaired repeat trouble calls for coax, phone, Ethernet and fiber customers both residential and small and medium business.
  • Maintained company specifications and documented all work in spreadsheets.

Senior Installation Specialist

Spectrum
01.2006 - 01.2016
  • Installed and repaired cable services for tv, internet and phone.
  • Installed and repaired home security networks.
  • Insall and repair fiber to the home.

Education

Some College (No Degree) - Broadband Technology

NCTI Senior Master Technician
Littleton, CO

Bachelor of Science - Information Technology

University of Arizona Global Campus
San Diego, CA

Skills

  • Cable installation and repair
  • Fiber optic installation
  • NCTI Senior Master Technician
  • Fiber optics certification
  • Networking essentials certification
  • Advanced installation certification
  • Broadband technology certification
  • Project management
  • Technical training
  • Cable repair
  • Network troubleshooting
  • Customer service
  • Diagnostic testing

Languages

English
Full Professional
Spanish
Full Professional
Portuguese
Limited

Certification

  • NCTI Senior Master Technician
  • Senior Technical Trainer

References

References available upon request.

Timeline

Lead Enhanced Premise Technician

Lumen
01.2022 - Current

Senior Technical Trainer

Spectrum
01.2019 - 01.2022

Technical Quality Assurance

Spectrum
01.2016 - 01.2019

Senior Installation Specialist

Spectrum
01.2006 - 01.2016

Some College (No Degree) - Broadband Technology

NCTI Senior Master Technician

Bachelor of Science - Information Technology

University of Arizona Global Campus

Similar Profiles

CREATE PROFILE