Summary
Overview
Work History
Education
Skills
Timeline
Generic

Azel Amilhamja

Corpus Christi

Summary

  • Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions.
  • Offering engaging and pleasant personality with expertise building customer relationships.
  • Outstanding diagnostics skills.
  • Reliable Installer with 15 years of experience in technician. roles.
  • Lifts up to 75 pounds or more safely and effectively and follows directions to complete tasks accurately.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
  • Willingness to take on added responsibilities to meet team goals.
  • Helpful professional commended as valuable team player with expertise in customer service.
  • Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 15 years of experience.
  • Highly effective in complying with safety requirements evidenced by zero work loss days.
  • Broad skills in maintenance.
  • Hardworking and passionate job seeker with strong skills.
  • Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills.
  • Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Goal-oriented and results driven.

Analytical Premises Technician with a extensive background troubleshooting and installing equipment in the industry. Perceptive and insightful with a background in customer and personal service. Accomplished at positioning and terminating cables and wiring.

Resourceful Premises Technician known for high productivity and efficient task completion. Skilled in technical troubleshooting, equipment maintenance, and safety protocols. Excel in communication, problem-solving, and time management, ensuring smooth operations and client satisfaction.

Seasoned installation and repair technician setting up, configuring, and maintaining diverse telecommunications systems. Excellent relationship-building and problem-solving skills with demonstrated success in working both alone and as part of team. Good communicator and prioritizer.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience
5
5
years of post-secondary education

Work History

Premise Technician

AT&T
Corpus Christi
06.2024 - Current
  • Installed and maintained telecommunication equipment across service areas.
  • Conducted routine inspections to ensure network reliability and performance.
  • Collaborated with team members to troubleshoot service issues efficiently.
  • Provided technical support to customers regarding service inquiries and installations.
  • Assisted in implementing safety protocols during equipment handling and repairs.
  • Ensured that all safety protocols were followed while performing maintenance tasks.
  • Organized daily work schedule based on priority tasks assigned by supervisor.
  • Maintained records of all repairs performed on premises equipment.
  • Efficiently repaired and installed equipment.
  • Troubleshot equipment, tracing faults, and completing skilled repairs.
  • Worked with hand tools, power tools and heavy equipment.
  • Briefed customers on equipment, usage, and product specification.
  • Installed, maintained, and repaired telecommunications systems, including VOIP, analog, and digital phone systems.

Senior Lead Technician

Mastec Advanced Technologies
Corpus Christi
08.2008 - 06.2024
  • Fifteen (15) years of in-depth experience in the installation, maintenance, repair and troubleshooting of Directv system and Wildblue broadband internet system.
  • Maintained quality assurance and customer satisfaction objectives.
  • Executed diagnostics, troubleshooting and evaluations on Directv satellite system.
  • Set up and performed test activities.
  • Conducted tests of components and systems to evaluate performance and identify concerns.
  • Performed routine maintenance on Directv satellite System for operations.
  • Implemented, configured and optimized safety standards.
  • Organized work to meet demanding production goals.
  • Employed excellent customer service.

Education

Bachelor Of Applied Science - Electrical Engineering

West Mindanao State Universiry
Philippines, Phil
04.1984 - 03.1989

Skills

  • Maintenance and Repair
  • Complex Repairs
  • Attention to Detail
  • Issue Resolution
  • Setup and Installation
  • Reading Comprehension
  • Health and Safety Regulations
  • Power Tools and Equipment
  • Customer Rapport
  • Troubleshooting
  • Corrective Actions
  • Install, repair, and maintain Smart Home products eg camera, doorbell, and thermostat
  • Telecommunications systems
  • Equipment installation
  • Network troubleshooting
  • Safety compliance
  • Customer service
  • Quality assurance
  • Team collaboration
  • Problem solving
  • Time management
  • Customer service experience
  • System maintenance
  • Hand tool proficiency
  • Telecommunications
  • Cable installation
  • Signal testing
  • Fiber optic splicing
  • Preventative maintenance
  • Excellent troubleshooting proficiency
  • Ladder safety
  • Equipment troubleshooting
  • Safety practices
  • Diagnosing issues
  • Troubleshooting and repair
  • Equipment safety
  • Instructing customers
  • Documenting activities

Timeline

Premise Technician

AT&T
06.2024 - Current

Senior Lead Technician

Mastec Advanced Technologies
08.2008 - 06.2024

Bachelor Of Applied Science - Electrical Engineering

West Mindanao State Universiry
04.1984 - 03.1989
Azel Amilhamja