Alvaro Solorzano
Miami,FL
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
22
22
years of professional experience
Work History
Up Scale Security Officer
ALLIEDBARTON
04.2016 - Current
- Handled and resolved customer compaints and concerns promptly and professionally, maintaining a high level of customer satisfation
- Proficient in operating and monitoring security systems, including CCTV, access control, and alarm systems.
- Extensive knowledge of security protocols and procedures, with the ability to identify and respond effectively to security incidents.
- Skilled in conducting thorough security assessments and risk analyses to identify potential vulnerabilities and implement appropriate countermeasures.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with team members and provide clear and concise instructions during emergencies.
- Check ID cards of personnel before admitting into the building.
- Investigate and report any nefarious activity.
Field Manager
Reliable House Cleaning
01.2002 - 03.2016
- Provided excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Proven track record of successfully managing and supervising cleaning operations across multiple sites.
- Proficient in scheduling and resource allocation to maximize efficiency and meet client demands.
- Excellent leadership and team-building skills, with e ability to motivate and mentor cleaning staff to achieve high performance and quality standards.
- Exceptional problem-solving and decision-making abilities, with the capacity to adopt to changing priorities and resolve issues promptly.
- Outstanding communication skills, fostering positive relationships with clients and staff.
- Oversaw day-to-day cleaning operations at various client sites, ensuring adherence to established cleaning protocols, safety guidelines, and quality standards.
Education
Bachelor of Science -
Miami Dade College
Miami, FL08.2005
High School Diploma -
Killian High
Miami, FL06.2001
Skills
- Great customer service
- Legible Report Writing
- Superb Surveillance Skills
- Reliability
- Dispatch
- CCTV Monitoring
- Security Procedures Knowledge
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Up Scale Security Officer
ALLIEDBARTON
04.2016 - Current
Field Manager
Reliable House Cleaning
01.2002 - 03.2016
Bachelor of Science -
Miami Dade College
High School Diploma -
Killian High