Alvetta Thompson
Jonesboro,Louisiana
Summary
Proactive Area Director with extensive experience in patient care and phlebotomy, excelling in operational management and staff training. Enhanced patient experiences and clinical efficiencies through compassionate care and accurate diagnostic procedures. Skilled in financial performance analysis, vendor negotiations, and compliance audits, bringing comprehensive expertise to advance healthcare operations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Area Director
Boys and Girls Club
11.2017 - Current
- Analyzed financial performance of area by monitoring budgets and expenses, reviewing financial statements and recommending appropriate actions.
- Increased revenue growth with the implementation of innovative marketing strategies and sales techniques.
- Monitored regional performance metrics, providing timely feedback and implementing corrective actions when necessary to ensure goals were achieved consistently across all locations.
- Performed audits to reduce and control loss and meet internal audit and compliance objectives.
- Built strong partnerships with external vendors and suppliers, negotiating favorable terms that contributed to long-term cost savings for the company.
Patient Care Technician /Phlebotomist
Northern Louisiana Medical Center
06.2013 - 03.2015
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
Patient Care Technician /Phlebotomist Technician
Jackson Parish Hospital
03.2013 - 03.2015
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Physical Therapist Technician
Leslie Lakes Retirement Home
02.2009 - 10.2011
- Promoted patient safety by monitoring equipment usage and ensuring proper technique during rehabilitation exercises.
- Increased clinic efficiency by maintaining detailed records of patient progress, updating treatment plans as needed.
- Built rapport with patients, establishing trust that facilitated open communication about their goals and concerns during therapy sessions.
- Ensured timely completion of tasks by managing multiple responsibilities, including equipment setup and clean-up after therapy sessions.
- Helped maintain inventory levels of essential supplies required for daily operation within the clinic setting, contributing to overall efficiency.
CNA
Forest Haven Nursing & Rehabilitation Center
05.2005 - 01.2011
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Phlebotomist
Dr. Dirk Rainwater
04.2008 - 10.2008
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Education
Patient Care Technician
Louisiana Delta Community College
Ruston,LA05.2024
Bachelor of Science - Kinesiology
Grambling State University
Grambling, LA11.2018
Patient Care Technician
Louisiana Delta Community College
Ruston, LA05.2013
Physicial Theraphy Technician
Uni- Tech Training Academy
Monroe,La05.2006
High School Diploma -
Jonesboro Hodge High School
Jonesboro, La 05.2005
Skills
- Staff Training and Development
- Team Management
- Operations Management
- Technical skills
- Multi-unit management
- Operational Efficiency
- Documentation skills
- Reporting skills
- Safety Management
Certification
- PT - Phlebotomy Technician
- CNA - Certified Nursing Assistant
Timeline
Area Director
Boys and Girls Club
11.2017 - Current
Patient Care Technician /Phlebotomist
Northern Louisiana Medical Center
06.2013 - 03.2015
Patient Care Technician /Phlebotomist Technician
Jackson Parish Hospital
03.2013 - 03.2015
Physical Therapist Technician
Leslie Lakes Retirement Home
02.2009 - 10.2011
Phlebotomist
Dr. Dirk Rainwater
04.2008 - 10.2008
CNA
Forest Haven Nursing & Rehabilitation Center
05.2005 - 01.2011
Patient Care Technician
Louisiana Delta Community College
Bachelor of Science - Kinesiology
Grambling State University
Patient Care Technician
Louisiana Delta Community College
Physicial Theraphy Technician
Uni- Tech Training Academy
High School Diploma -
Jonesboro Hodge High School
- PT - Phlebotomy Technician
- CNA - Certified Nursing Assistant
Similar Profiles
Charlotte EvansCharlotte Evans
June 2023 - August 2023 at Boys and Girls Club, Weber-Davis - Teen Club StaJune 2023 - August 2023 at Boys and Girls Club, Weber-Davis - Teen Club Sta
Jose GoveaJose Govea
Youth Development Professional at Boys and Girls Club of San MarcosYouth Development Professional at Boys and Girls Club of San Marcos
Misty IngallsMisty Ingalls
Child Advocate / Social Worker at Boys and Girls Club of Benton CountyChild Advocate / Social Worker at Boys and Girls Club of Benton County