ALVIN A WILLIAMS II
LAS VEGAS,NEVADA
Overview
10
10
years of professional experience
1
1
Certification
Work History
Educator
Lululemon
Las Vegas, NV
06.2021 - Current
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Built and maintained relationships with peers and upper management to drive team success.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Utilized strong customer service skills to meet and exceed sales goals 100%.
- Maintained detailed knowledge of customer service initiatives to uphold high standards of quality service.
- Completed assigned training to stay updated on important policies and procedures.
- Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
Student Athlete (Football)
Old Dominion University
Norfolk, VA
01.2019 - 08.2020
- Proactively sought out advice and guidance from coaches, experts and fellow athletes.
- Discussed performance and areas of improvement with coaches, taking recommendations seriously and respectfully.
- Devoted countless hours per week to athletics in addition to being a full-time student.
- Elected to attend school on full athletic scholarship.
Student Athlete - Team Captain (Football)
Saddleback College
Mission Viejo, CA
01.2016 - 12.2018
- Accepted constructive criticism from coaches and teammates to improve skills.
- Exercised strong leadership skills and practiced self-discipline on and off field.
- Demonstrated commitment and responsibility towards fellow players and coaches through genuine respect and dedication to sport.
- Devoted countless hours per week to athletics in addition to being a full-time student.
Education
Bachelor of Arts - Criminal Justice
Old Dominion University
Norfolk, Virginia01.2020
Associate of Arts - Liberal Arts and General Studies
Saddleback College
Mission Viejo, California01.2017
Skills
- Strong written & oral communication
- Leadership skills
- Detail oriented
- Ability to prioritize & multi task
- Excellent organizational & interpersonal skills
- Reliable & resourceful
- Ability to problem solve efficiently
- Computer skills
- Strong critical thinking skills
- Decision-making skills
- Customer service skills
- Teamwork & collaboration
- Time management skills
- Responsible & trustworthy
- Self-Motivated
Certification
- EMT-Basic Certification from the National Registry of Emergency Medical Technicians (Active), October 2023 - March 2026
- BLS Certification, CPR Society, (July 2025 - July 2027)
- ACLS Cerification, CPR Society (March 2025 - March 2027)
- PALS Cerification, CPR Society (MArch 2025 - March 2027)
Awards
Conference USA 2019-2020 Commissioner's Honor Roll, Old Dominion University, May 2020
Scholar Baller Award, Saddleback College, August 2018
Timeline
Educator
Lululemon
06.2021 - Current
Student Athlete (Football)
Old Dominion University
01.2019 - 08.2020
Student Athlete - Team Captain (Football)
Saddleback College
01.2016 - 12.2018
Bachelor of Arts - Criminal Justice
Old Dominion University
Associate of Arts - Liberal Arts and General Studies
Saddleback College