Alvin Crawford
Lake Charles,LA
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
2
2
years of professional experience
Work History
Associate
Walmart
12.2022 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Trained and mentored junior staff on customer service strategies and techniques.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Increased customer service success rates by quickly resolving issues.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
High School Diploma -
Parkview Baptist School
Sulphur, LA05.2022
Skills
- Product Knowledge
- New Hire Training
- Time Management
- Sales Expertise
- Customer Relationship Management
- Practice Management
- Attention to Detail
- Customer Needs Assessments
- Basic Computer Skills
Timeline
Associate
Walmart
12.2022 - Current
High School Diploma -
Parkview Baptist School