Alvin Perez
The Bronx,NY
Summary
Proven track record in enhancing resident satisfaction and building security during tenure at The Corcoran Group, showcasing exceptional package handling and tenant relations skills. Expert in leveraging multitasking abilities to deliver top-notch concierge services, achieving significant improvements in living experiences without compromising on punctuality or professional appearance.
Overview
8
8
years of professional experience
Work History
Doorman/Building Porter
The Corcoran Group
03.2017 - 05.2024
- Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
- Enhanced building security by vigilantly monitoring entrance and exit points.
- Offered personalized support for elderly or disabled residents, adapting services according to individual needs.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Provided exceptional customer service, fostering positive relationships with residents and enhancing their living experience.
- Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
- Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
Driver/House Mover
Iron Mountain
02.2016 - 03.2017
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Assembled pallets and crates for secure transportation of materials.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 50 lbs.
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
- Followed safety protocols to prevent accidents and injuries.
- Followed verbal and written instructions to properly move and ship products.
- Moved furniture and boxes using utility dolly and truck ramp.
- Improved customer satisfaction by providing exceptional care in handling their possessions during relocations.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Education
High School Diploma -
Bronx School Of Law And Finance
Bronx, NY06.2013
Skills
- Package handling
- Tenant relations
- CCTV Monitoring
- Parking Management
- Professional Appearance
- Concierge services
- Multitasking
- Punctuality
Languages
Spanish
Native or Bilingual
Timeline
Doorman/Building Porter
The Corcoran Group
03.2017 - 05.2024
Driver/House Mover
Iron Mountain
02.2016 - 03.2017
High School Diploma -
Bronx School Of Law And Finance
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