Alvin Wu
Grove City,OH
Summary
Accomplished Outside Sales Representative with solid sales history and in-depth Cable/Internet/Phone experience. Offers up-to-date knowledge of emerging Cable/Internet/Phone developments and marketing and sales strategies. Diligent and charismatic professional with expertise in conducting market analysis, recognizing trends within territories and directing product demonstrations. Committed to meeting performance goals and building strong relationships within industry.
Overview
11
11
years of professional experience
Work History
Driver
Uber
07.2018 - Current
- Coordinated efficient routes to avoid delays and optimize schedules.
- Planned and adjusted optimal routes based on traffic and weather conditions.
- Obtained customer signatures to complete and process paperwork.
Sales Representative
Spectrum
04.2017 - 01.2020
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Developed and delivered engaging sales presentations to convey product benefits.
- Cold-called leads and closed large number of new sales over several months.
- Exceeded goals for new accounts in single sales cycle.
Cashier
Player's Paradise
08.2015 - 04.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Collected and authorized payments of guests.
- Maintained cash drawer.
- Reviewed weekly sales ads and monitored price changes.
Sales/Retail
The Vapor Shop
06.2015 - 04.2017
- Operated a cash register for cash, check and credit card transactions
- Stocked and replenished merchandise according to store merchandising layouts.
- Cleaned and organized the store, including the checkout desk and displays.
- Alerted customers to upcoming sales events and promotions.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Welcomed customers into the store and helped them locate items.
- Educated customers about the brands.
Delivery
Happys Pizza
11.2013 - 07.2015
- Completed on-time deliveries by choosing the best and most efficient routes.
- Submitted receipts and money received from deliveries at the end of each shift.
Delivery
Grandma's pizza
08.2013 - 11.2013
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
Newspaper Delivery Driver
Columbus Dispatch
04.2013 - 07.2013
- Communicated regularly for delivery route details and changes.
Cashier
Honey Baked Ham
12.2012 - 05.2013
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Cashier Manager
Chuchays market
06.2012 - 02.2013
- Operated a cash register for cash, check and credit card transactions.
- Stocked and replenished merchandise according to store merchandising layouts.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Cleaned and organized the store, including the checkout desk and displays.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Welcomed customers into the store and helped them locate items.
- Verified that all customers received receipts for their purchases.
- Followed merchandising guidelines to present visually appealing displays.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
- Answered customer telephone calls promptly and in an appropriate manner.
Education
No Degree - Medical Laboratory Technology
Middlesex County College
Edison, NJHigh School Diploma -
San Beda College
Philippines2005
Skills
- Technological Knowledge
- Strategic Planning
- Complex Problem-Solving
- Negotiation Tactics
- Knocking Doors
- Presenting Information
- Sales Expertise
- Inside and Outside Sales
- Time Management Skills
- Customer Relations
- Expense Tracking
- Cold Calling
- Effective Customer Communication
- Organization Skills
- Social Perceptiveness
- Safe Vehicle Operations
- Sales Goals
- Valid Driver's License
- Safe Driving Techniques
Timeline
Driver
Uber
07.2018 - Current
Sales Representative
Spectrum
04.2017 - 01.2020
Cashier
Player's Paradise
08.2015 - 04.2017
Sales/Retail
The Vapor Shop
06.2015 - 04.2017
Delivery
Happys Pizza
11.2013 - 07.2015
Delivery
Grandma's pizza
08.2013 - 11.2013
Newspaper Delivery Driver
Columbus Dispatch
04.2013 - 07.2013
Cashier
Honey Baked Ham
12.2012 - 05.2013
Cashier Manager
Chuchays market
06.2012 - 02.2013
No Degree - Medical Laboratory Technology
Middlesex County College
High School Diploma -
San Beda College