Alvin Wu
Multiple Ride Share/delivery Apps
Huntington,WV
4
Languages
14
years of professional experience
Effective communication, presentability, and relationship building has benefited me not only professionally, but in life as a whole. I have consistently been improving in these, resulting in high level performance in any sales environment.
Work History
Self Employed Contractor
8 Years 3 Months- Prioritized high quality customer experience to support strong earnings via extra tips/bonuses.
- Completed jobs on time, often ahead of schedule.
- Leveraged meeting opportunities for referral bonuses and maximize earnings.
Senior Sales Account Executive
1 Year 6 Months- Closed high percentage of provided leads, combined with generating new cold calls, resulting in exceeding sales goals consistently.
- Leveraged exceptional customer experience to generate referrals.
- Collaborated with cross-functional teams to optimize customer solutions
- Improved retention rates by providing after-sales support, fostering long term relationships with key accounts
- Took great care of entrusted company car with careful driving per company standards, maintenance, cleanliness, and condition monitoring.
Direct Sales Representative
2 Years 9 Months- Successfully cold-called leads and closed large number of new sales, consistently exceeding goals
- Provided consultation on products and services, and applied upselling techniques to increase sales
- Developed and delivered engaging sales presentations
- Trained and mentored new employees
Manager
1 Year 8 Months- Managed employees and computer equipment to keep things running smoothly
- Ensured safe, clean, and enjoyable environment for employees and customers, promoting longer stays and increased revenue.
- Oversaw end-to-end store operations, inventory management, and cross-functional daily responsibilities.
Driver/Manager
1 Year 10 Months- Prioritized customer experience to maximize overall revenue, and individual income via tips.
- Monitored delivery performance and resolved dispatch issues to maintain service consistency.
- Trained drivers on safety procedures, customer service, and order accuracy standards.
- Managed hiring, onboarding, and coaching for delivery staff to strengthen team readiness.
Manager
1 Year 11 Months- Educated customers on unfamiliar subject, as this was a new industry at the time, creating frequent presentation/sales opportunities.
- Oversaw end-to-end store operations, including inventory management, sales execution, and cross-functional daily responsibilities.
Contractor
2 Years 6 Months- Prepared custom bundles for each customer
- Managed on-time route delivery and optimized delivery workflows to minimize delivery times
- Added more contracts, maximizing earnings while completing jobs within deadline
Manager
2 Years 8 Months- Managed and motivated employees to be productive and engaged.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
Education
On-hold - Business Administration
Skills
Communication
Prospecting and lead generation
Relationship building
Objection management
Workforce management
Complex problem solving
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Spanish
Limited Working
French
Elementary
Timeline
Senior Sales Account Executive
AT&T
04.2024 - 10.2025Read More
Self Employed Contractor
Multiple Ride Share/delivery Apps
07.2018 - CurrentRead More
Direct Sales Representative
Charter Spectrum
04.2017 - 01.2020Read More
Manager
Player’s Paradise
08.2015 - 04.2017Read More
Driver/Manager
Happy’s Pizza
06.2015 - 04.2017Read More
Manager
The Vapor Shop
05.2015 - 04.2017Read More
Contractor
Columbus Dispatch
01.2013 - 07.2015Read More
Manager
Chuchay’s Market
06.2012 - 02.2015Read More
Middlesex County College
On-hold from Business Administration
Read More