Alvis Jackson
New Orleans,LOUISIANA
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Store Manager
Big Lots
New Orleans , LA
2017.06 - Current
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Rotated merchandise and displays to feature new products and promotions.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Merchandise Manager
K Mart
New Orleans , Louisiana
2013.10 - 2017.06
- Created sales cycle plan to develop and service accounts through product marketing, prospecting, promotion and merchandising for proper product visibility.
- Planned out sales cycles to develop and service accounts by using product marketing, prospecting, promotion and merchandising for product awareness and placement.
- Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
- Set sales quotas, established performance expectations and visited retailers to optimize sales and customer service.
Assistant Store Manager
Toys R Us
Marrero , LA
2007.10 - 2013.07
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Store Manager
Lady Foot Locker
New Orleans , LA
1996.10 - 2007.09
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Rotated merchandise and displays to feature new products and promotions.
Education
High School Diploma -
Capitol High School
Baton Rouge, LAMaster of Science - Human Resources Management
Strayer University
Washington, DC03.2015
Bachelor of Science - Human Ecology
Louisiana State University And A&M College
Baton Rouge, LA12.1994
Skills
- Focus and Follow-Through
- Assignment Delegation
- Customer Service Management
- Employee Motivation
- Human Resources Oversight
- Recruitment and Hiring
- Performance Assessment
- Financial Statement Review
- Verbal and Written Communication
- Business Leadership
- Problem Anticipation and Resolution
- Training Management
- Staff Scheduling
- Money Handling
- Inventory Tracking and Management
- Sales Coaching
- Customer Relations
- Payroll Administration and Timekeeping
- Multitasking and Prioritization
Timeline
Store Manager
Big Lots
2017.06 - Current
Merchandise Manager
K Mart
2013.10 - 2017.06
Assistant Store Manager
Toys R Us
2007.10 - 2013.07
Store Manager
Lady Foot Locker
1996.10 - 2007.09
High School Diploma -
Capitol High School
Master of Science - Human Resources Management
Strayer University
Bachelor of Science - Human Ecology
Louisiana State University And A&M College