Aly Jordan
Taylorsville,MS
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
1
1
year of professional experience
Work History
Waitress
28 Diner
Taylorsville, MS
05.2023 - Current
- Greeted customers, answered questions and recommended specials to increase profits.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Presented food and beverages to guests at tables.
- Stocked server areas with supplies before, during and after shifts.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Calculated charges, issued table checks and collected payments from customers.
- Took orders from patrons accurately and efficiently.
- Performed basic math calculations when computing bills for customers' meals.
- Provided excellent customer service by anticipating guest needs and responding promptly to requests.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered phone calls for reservations or takeout orders in a professional manner.
- Greeted customers and provided menus.
- Provided excellent customer service to ensure repeat customers.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
Education
Associate of Science - Elementary Education
Jones County Junior College
Ellisville, MSSkills
- Customer Service
- Performance Improvement
- Supply Restocking
- Cash Handling
- Food Running
- Dining customer service
- Quality Control
- Team Collaboration
Timeline
Waitress
28 Diner
05.2023 - Current
Associate of Science - Elementary Education
Jones County Junior College