Aly Shimy
Orlando,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Graduated high scool at the age of 16 for a head start on life and has been dedicated ever since.
Overview
6
6
years of professional experience
Work History
Sales Associate
The Home Depot Inc
02.2021 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Crew Member
Moe's Southwest Grill
09.2018 - 01.2021
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items
- Maintained clean and well-organized kitchen areas to promote efficiency
- Unboxed, stored and organized incoming kitchen supplies with every delivery
- Helped customers find specific products, answered questions and offered product advice
- Handled the cash register fast and efficiently and made sure each customer was satisfied with their purchase and the time they spent there
- Redeemed coupons and cross-sold products to maintain customer satisfaction levels
- Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Census Enumerator
Census Bureau
08.2020 - 10.2020
- Improved data accuracy by diligently collecting and recording census information from households.
- Enhanced community participation in the census by conducting door-to-door visits and providing clear explanations of the process.
- Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.
- Increased response rates by addressing concerns and answering questions regarding the importance of accurate census data.
Education
Bachelor of Science - Computer Science
University of Central Florida
Orlando, FL12.2024
Associate of Arts -
Valencia College
Orlando, FL05.2021
Skills
- Company standards
- Safety
- Inventory restocking
- Machine Operations
- Team Contributions
- Line Efficiency
- Workplace Efficiency
- Cooking procedures
- Schedule management
- Menu item familiarity
- Patient relations
- Multitasking
- Team building
- Organization
- Reliable and trustworthy
- Critical thinking
- Computer skills
- Programming
- Business Development
- Sales
Timeline
Sales Associate
The Home Depot Inc
02.2021 - Current
Census Enumerator
Census Bureau
08.2020 - 10.2020
Crew Member
Moe's Southwest Grill
09.2018 - 01.2021
Bachelor of Science - Computer Science
University of Central Florida
Associate of Arts -
Valencia College