Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Alyah Bonilla

Kissimmee

Summary

Dedicated professional with strong customer service and communication skills. Proven ability to resolve issues and enhance client satisfaction through strategic problem-solving and effective time management.

Overview

2
2
years of professional experience

Work History

Customer service

Diddyliah's Nails
kissimmee
12.2023 - Current
  • Resolved customer service issues.
  • Implemented strategies for improving customer service quality standards.
  • Identified potential opportunities for improving customer service processes.
  • Managed teller and customer service representative schedules.
  • Ensured client satisfaction through excellent customer service skills.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Provided customer service by answering inquiries from customers.
  • Developed strong relationships with clients to enhance customer satisfaction.
  • Provided excellent customer service through friendly interactions with clients.
  • Provided manicures, pedicures and nail treatments to clients.
  • Completed daily customer appointments and updated master schedule.
  • Maintained customer records for future reference.
  • Scheduled client appointments and accepted payments.

Education

High School Diploma -

Haines City Senior Highschool
2800 Hornet Dr
05-2025

Skills

  • Customer service
  • Communication skills
  • Problem solving
  • Time management
  • Team collaboration
  • Detail orientation
  • Scheduling appointments
  • Attentive customer service

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Customer service

Diddyliah's Nails
12.2023 - Current

High School Diploma -

Haines City Senior Highschool

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