Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Alycia Castro

Gas monkey icehouse
Denton,Tx
1
Language
4
years of professional experience

Ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction.Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Work History

Server

7 Months
Gas monkey icehouse | 01.2026 - Current
  • Achieved high levels of customer satisfaction through consistent delivery of excellent service in fast-paced restaurant operations. Executed impactful car show events that enhanced brand visibility and strengthened customer engagement.
  • Processed payments accurately using point-of-sale systems, enhancing transaction efficiency.
  • Assisted in training new servers on menu offerings and service protocols.

Server

4 Months
Brasao | 08.2025 - 12.2025
  • Collaborated with a team of servers to enhance service quality and maintain professional standards. Led guests through an exceptional dining experience while providing support to fellow staff members.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Server

1 Year 7 Months
Pluckers wing bar | 01.2024 - 08.2025
  • Managed designated section to enhance service efficiency while assisting team with food running and prep activities.
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.

Server, to go, host, runner

1 Year 7 Months
Chilis Bar and Grill | 01.2024 - 08.2025
  • Oversaw support functions across multiple positions to promote operational efficiency. Cultivated in-depth understanding of menu items and back-of-house workflows to enhance service delivery.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Cashier, box office, usher

2 Years 3 Months
Cinemark | 05.2022 - 08.2024
  • Handled cash, credit, and debit transactions accurately.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Bachelors - Social Sciences

University of North Texas | Denton, TX | 12-2025

Diploma

Manor Early College High School | Manor, TX | 06-2023

Skills

Food service expertise Skilled in problem-solving
money handling
and guest interaction.
Work ethic
Hospitality service expertise
Client relations
Point-of-sale operation
Quick learning
Safe food handling
Upselling techniques

Languages

American Sign language
Limited Working

Timeline

Server

Gas monkey icehouse
01.2026 - CurrentRead More

Server

Brasao
08.2025 - 12.2025Read More

Server

Pluckers wing bar
01.2024 - 08.2025Read More

Server, to go, host, runner

Chilis Bar and Grill
01.2024 - 08.2025Read More

Cashier, box office, usher

Cinemark
05.2022 - 08.2024Read More

University of North Texas

Bachelors from Social Sciences
Read More

Manor Early College High School

Diploma
Read More
Alycia Castro