Alycia Schaum

Began as a Server, but was quickly promoted to Bartender. Was one of only a few employees willing to work during the COVID-19 lockdown, where I managed incoming carryout orders and ensured their accuracy.

• Served food and beverages promptly with focused attention to customer needs.
• Cultivated friendly relationships with regular customers.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.

While also serving and bartending, I was in charge of hosting weekly Karaoke nights, as well as several special events and holiday celebrations.

• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Taught multiple classes a day each week on recreational games and leadership exercises to children and teens aged 6-16.

• Facilitated team building activities and to improve communication, collaboration and productivity among campers
• Encouraged campers to find creative solutions to problems and maintain motivation.
• Developed engaging daily lessons that were both fun and meaningful to campers

• Assisted in the planning of routines for recitals and performances.
• Helped instruct ballet, tap, jazz, and hip-hop classes to children ranging from 4-9 years old.
• Motivated and encouraged students to practice dance routines to work toward set goals.