Emma Hegeman
West Hurley,NY
Summary
Knowledgeable Student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Shale Hill Hospitality Group
Saugerties , NY
2023.08 - Current
- Provided excellent customer service to ensure satisfaction.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Head Hostess
Good Night
Woodstock , NY
2021.12 - Current
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Trained new staff on proper hosting procedures and policies.
- Communicated effectively with restaurant managers regarding customer complaints or requests.
- Ensured that the dining room was always clean, organized, and presentable.
Camp Counselor
Peconic Community School
Jamesport , NY
2017.06 - 2019.06
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Assisted in developing weekly lesson plans for various age groups.
- Recognized and implemented safety standards to minimize incidents or accidents.
- Monitored camper behaviors during meals ensuring proper hygiene habits were followed.
- Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
Education
High School Diploma -
Onteora High School
Boiceville, NY2021-06
Some College (No Degree) - Nursing
Sacred Heart University
Fairfield, CTSome College (No Degree) - Early Childhood Education
Ulster County Community College
Stone Ridge, NYSkills
- Conflict Resolution
- Child Supervision
- Activity Planning
- Positive Engagement
- Effective Communication
- Strong Work Ethic
Timeline
Server/Bartender
Shale Hill Hospitality Group
2023.08 - Current
Head Hostess
Good Night
2021.12 - Current
Camp Counselor
Peconic Community School
2017.06 - 2019.06
High School Diploma -
Onteora High School
Some College (No Degree) - Nursing
Sacred Heart University
Some College (No Degree) - Early Childhood Education
Ulster County Community College
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